Extra Space Storage

Outstanding customer service. I definitely recommend. Always ask for Tony, he will take great care of you. He took the time to respond to all my questions. I initially booked my unit online, and realized I had the wrong size. When I first called the store, Tony answered the call and was able to find me another unit. However, when I came back and checked it, I realized that it wouldn’t work for what I needed to store. So I called Tony again and this time he found the perfect unit. He never rushed me and actually took the time to walk me to the units. He gave me all the details clearly and professionally and he even got me a nice deal.

We had a phenomenal experience with Tony Ramos at the extra space location on 3810 S Four Mile Run Dr. The customer service was extremely friendly and prompt. Tony consistently checked to make sure we were doing okay and didnt need additional access to units etc. 10/10 Would recommend!

This place is conveniently located with several loading dock bays to make moving stuff in and out a breeze. And Tony was incredibly friendly and helpful - even going above and beyond to work with me to get a better rate after price increases. Highly recommend!

Great service. Facilities have great security access, cleanliness, and dollies to move things in-out. We didn’t need any help from manager until we needed to finish our contract.

Extra Space Storage engages in predatory pricing increases. This is NOT the fault of individual facilities, but rather the dictates of a corporate pricing model. I first began renting from Extra Space Storage in Arlington in the summer of 2019, and the price has almost doubled since then. After the initial two or three increases, the starting rental prices at competing nearby facilities remain far below the rent of my unit. Extra Space Storage's corporate pricing model seems to be betting that the cost and inconvenience of me MOVING my belongings to a different facility outweigh the pain of paying a rapidly-increasing rental rate while leaving my goods in place. I should mention that on the West Coast, I rented from Public Storage, and never experienced similar price gouging. I don't know if this is a difference between Extra Space Storage and Public Storage, or regional difference in pricing strategies. Either way, I am unhappy in the extreme with the exorbitant price increase that Extra Space Storage has implemented on my unit in Arlington.

I rented a small unit there for extra storage. It was a super convenient location. Always clean, never any issues with access. It was increasingly more expensive…but for central location in Arlington, to be expected. I would recommend this location!

We recently rented a 10 x 10 storage are in Shirlington/Arlington, VA. Tony Ramos greeted us, showed us a suitable space and had us sign a month-to-month contract in less than a half hour. He was knowledgeable, pleasant and efficient. The facility is clean, secure and convenient for our needs. Mary Shaw

Josh was absolutely amazing. Best storage rental experience around. Will def be coming back if I need another unit.

I was today in ExtraSpace storage on 3810 S Four Mile Run Dr, in Arlington VA. I went there just for information, and I ended up to rent store before I left. It’s Josh Minnix merit. He’s extraordinarily capable seller, he doesn’t press on you, he just communicates politely, friendly and respectfully. He’s well informed about ExtraSpace storage and he’s proud of his job and place where he works. You have worries, he offers solution. I have some allergy for some chemical, Josh told me even what chemicals are used to clean facility. I was impressed. I deeply respect professionals in any field, and he is. Thank you very much Josh for your help today, and for outstanding quality of you job! Good luck in everything!

Tony was very helpful and provided great service. Would highly recommend him and this location to anyone with storage needs.