Public Storage

Sasha was a tremendous help! She worked with me through reserving a unit and came through again when I had a last-minute adjustment to my unit. Every encounter with her has been a pleasure, and she made the process easy! The unit's themselves have varied sizes. The facility is clean and feels safe. The only item of reservation are the hours and reprimanding e-mails for work outside of "duty hours." It is seemingly accessible 24 hours, with a gate code and locking doors, which make the reprimand questionable. Overall, a great spot to fill your storage needs with a spacious, secure, and clean facility! And again, a great employee, Sasha, who ties it all together effortlessly!

Sasha is amazing! I've had a storage unit here for over a year, and she has been incredibly helpful from start to finish. From finding the right unit, to assisting with a locksmith issue, to providing proper moving supplies - Sasha went above and beyond every time. She is extremely friendly and has such a positive, bubbly personality that makes every interaction pleasant. Despite how busy she gets, Sasha was always patient and happy to help. She is an outstanding manager and true asset to this Public Storage location. I If I wasn’t moving out the state, I would continue using this location simply because of her! Thanks Sasha!

Been using Public Storage on Long Bridge Drive for a year and always had an easy experience. Recently had an issue locating the keys and The Property Manager Kamou was very helpful over several calls walking me through procedures and ultimately helping me identify the second key. He went above and beyond when our timing window was very tight.

Absolutely disgusting. I saw all the great reviews and decided to leave my items in storage with no food or perishable items. Just like the previous review I had rats or mice chew through my boxes and make themselves a nest. Rat droppings and urine in the box. My boxes were NOT climate controlled. It was dusty and I could see that they had done some drilling above my unit and left all the dust and grit for me to clean up. Don’t rent here it’s a scam. You pay over 100 dollars for a closet in the pits of hell. On the plus side the employees are very helpful and nice but only so much they can do with the trash they’re given.

Sasha is a great staff member who takes care of the customers very well. She is the star of the place. We love using this place's service, knowing that we're in good hands with Sasha. Appreciate her help for the 2 years. I'd give this place 10 stars because of her.

I moved out but I need to say thank you The manager there is amazing She is very respectful, kind and helpful She makes everything easy

I came into the office to see the property and Kamou was very helpful and knowledgeable, the best service I’ve had!

Kamou is excellent! was very helpful and knowledgeable when showing me a space today highly recommended his help.

Wonderful customer service!! Clean new and secure storage with climate control! Will definitely continue to use and highly recommend!

I came into the office last week to rent a unit and the pregnant lady in the front office was very helpful during the process. thank you!