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Reviews, get directions and contact details for Eye Care Center

Eye Care Center
Address: 1020 Gibson Bay Dr, Richmond, KY 40475, USA
Phone: (859) 623-3358
State: Kentucky
City: Richmond
Zip Code: 40475


opening hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
They are horrible, over 300$ out of pocket expenses. 3 "required charged office visits" including one of which was a follow up to correct a mistake they made submitting a prescription. All this ending in a reference to another doctor. Dont waste your time and money.
1 7 years ago (25-04-2018)
I've been going here since I've been 7 years old. They're usually pretty quick about getting you in and out. They make it easy dealing with insurance companies. Also, when putting in for an appointment, they try to get you in as soon as possible.
5 8 years ago (05-12-2017)
I've taken my son there for over a year, and although the doctor's are fine, the staff is so rude. Every time I call I am given attitude. They act like they are too busy to talk to me. Once I called to get a prescription and it took them a month to get it to me because they kept "forgetting" to ask the doctor to sign it. Another time I called to get a prescription because my son had lost his glasses, and needed another pair. I was in the hospital at the time for pregnancy complications, and had been there over a month. They were rude when I asked them to send me the prescription so I could order them online, since there was NO WAY I could pick them up, and I just needed a cheap pair to get him through until I was home and could find his good glasses. She told me I couldn't do that anyway, so she wouldn't even ask if she could email me the prescription. The assistant kept sighing on the phone. It was ridiculous and the worst customer service. I think I'm going to find another doctor for my son.
1 8 years ago (14-09-2017)
I bought 2 pair of glasses & had a set of prescription lenses for motorcycle sunglasses last year. Out of the 3 pair of glasses I can only wear 1 pair! I spent $600 out of my pocket not counting what my insurance covered!!! After multiple trips back to correct the lenses I finally had enough & gave up!
1 7 years ago (18-01-2018)
Love the glasses at this place you should go and pick a pair
5 7 years ago (15-03-2018)
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