Walmart Vision & Glasses

Both my husband and I went for an eye exam and had our insurance cards with us. They said they took our insurance and yet billed us personally for the full exam. When asked why we had to pay $50 each out of pocket, they responded they didn't take our insurance all of a sudden. Confused I call our insurance company and they called them asking what the deal was because they ended up billing the insurance also. The billing dept. Said it was a misunderstanding and we should get our refund back in full. Hopefully it won't be a fight to get that either! To make things better, during the exam (I don't like to be touched) the Dr went to take out my contacts and I pulled away asking him if I could do it because I don't like people touching me, let a lone my eyes (which he didnt even wash his hands)and I'm sure I'm not the only one.. he gave me a bad look, sighs real hard and says "fine but make it quick and throw your contacts out!" I did so and came back and he tried to put my contacts in. I explained to him again that it made me feel uncomfortable and he got angry with me saying I'm wasting his time.. also giving me the wrong contact brand as well as prescription and I just threw out my last pair of contacts... would not recommend this place at all.
1 7 years ago (27-04-2018)

I would not recommend this store for eyewear. The first year I used this store4 years ago. I got a pair of glasses I couldn’t see out of. The attendant had one excuse after another, my near sightedness, Bells Palsy, etc... The doctor there wrote the wrong prescription. So I donated that pair and went to another store and got a pair I can use. A few years later I went back to the Walmart Vision in Paris again. Again I ended up with a pair of glasses I can’t see out of. Again the same attendant refuses to make it right, the no line bifocals were too high. I donated another pair I can’t use. I will never use this store again. I learned my lesson the hard way!
1 7 years ago (08-01-2018)