Far East Motors Service Center

This was my first experience with Far East Motors and they went out of their way to help me feel comfortable dropping off my 24 yr old beloved Honda with strangers, and after hours, for a yet-to-be diagnosed problem. It was an easy fix fortunately, and they kept it simple and stuck to the issue I broght it on for, not throwing in "free advice" on other issues my old car might have. They explained the diagnosis and repair thoroughly over the phone, and it was explained clearly on my record of repair. Much appreciated!
5 7 years ago (01-06-2018)

Far East Motors are Honest, and have very competitive prices. They care about you as a customer, but even more so about making sure you have quality work done. Highly recommend these guys!
5 7 years ago (25-05-2018)

Staff is super friendly and accommodating, but will also be real with you about what your car needs and will work with you to keep the cost reasonable.
5 7 years ago (13-05-2018)

Can't say enough great things about this place. Watchman was the guy's name that was helping us through most of our repairs on both our Minivan and our Mini Cooper. How often can you say that you trust your mechanic? Well I can. And that makes me a customer for life! They were fast at fitting us in, and even though they were totally full they were able to squeeze me in to get my inspection done on time (because I was a slacker and procrastinated until the very last day!) They were kind/courteous, helpful, and worked with me to find the BEST solution to our mechanical needs. They were fair in price, knowledgable, and I honestly couldn't be happier with our results. This is one of those places that is a diamond in the rough... they didn't try to pressure me in to fixing anything either. They gave me options of "important stuff to fix" vs. "stuff that can wait"... which was invaluable to me. I'm so glad we found them!
5 8 years ago (11-10-2017)

EDIT: After expressing my dissatisfaction with my experience, the owner reached out to me himself and worked with me to get me what I needed. I appreciated the effort and was relieved to finally get my car in "pass" status. Far East Motors will work with you when you need it! I came to get a car inspection and had a pleasant experience the first time. I was told by the owner, Mr. Moser, that my rear shocks were leaking but that everything else looked great. Their prices were too high for my law student budget so I went elsewhere to get the issue fixed. I came back (granted over a month later but with nothing new except the issue I got fixed) and I was given a list of other issues - this time by the manager -(minor things like a small crack in the windshield and a rear reflector broken). Mind you, these "issues" were all there the first time I took it but they were not pointed out. Now they refuse to pass it because of these two things that were present the first time I brought the car in. Needless to say I am extremely disappointed with this. I had a good experience the first time but not worth the headache I'm having now.I don't recommend.
4 8 years ago (27-10-2017)