FedEx Office Ship Center

I received a FedEx shipping label from my company, with the QR code option so FedEx can print the label. They insisted that I had to print it myself, so I showed them the FedEx email confirmation, explicitly stating that they have to print it. Even afterwards, the lady at the counter still insisted “you still have to print it yourself.” Be careful of lazy employees there. I would go to another location.

Great experience with Khadijah and two other gentleman working with her on 3/15. I had a strange challenge with sending some return boxes and instead of turning me away, they were able to work together to come up with a creative solution. It was refreshing to see their willing attitude to help me out - their customer service was really appreciated!

I am shocked at the level of rudeness that is consistent with how you treat paying customers. If you don't like your job or just cannot stand working with the public maybe you should close up shop or find another job. I could understand if you were pressured due to the amount of customers but I was the only one in the store and treated terribly. After my print job, I asked Brian something basic regarding the price of sending an envelope of paperwork via Fedex since I was headed to the post office and though it might be more convenient to start mailing via Fedex. He did not really answer the question, but actually snapped at me as if I was inconveniencing him by even asking. I left with the feeling of disgust.

I had a very pleasant experience at this branch. Thalia at the 75 Broad Street is quick, super helpful, and very informative about the FedEx offerings! Compared to my experience at the 64 Beaver Street's UPS branch where there was one employee who was very ill informed and vulgar scared me off. I searched for FedEx walked 2 blocks more, got great service. I paid more but with the service was worth it!

Such a wonderful customer service!! The worker named Prince was so helpful and kind. Me and my friend were in a stressful situation with work as well as having trouble packaging and Prince was very understanding and helpful. He did things that he didn’t have to do out of kindness and empathy! Thank you!

They scheduled wrong delivery date, when i returned an hour later after catching the mistake email confirmation sent to me had the wrong date refused to help correct the mistake, very rude to the point of belligerent about it. "All I can tell you is what my machine says, call customer service if you want but the delivery has already gone out so..."

Went on my lunch break just now to print addresses on a few envelopes. Was having trouble so asked the associates for a little assistance. I was told "no fed ex locations have envelope printing capabilities" ....... -____- Needless to say they were just too lazy to help me. I completed my printing job at the water street location. Moreover, when I called later to ask when a manager would be in I was told by same associates "that's confidential information" What a joke! And what a waste of $8 and a lunch break! Get more knowledgeable associates!

Incredibly inefficient, no order and one of the workers just seem unknowledgeable to what’s going on and the other just quite indifferent to everything. Had to wait 10 minutes to buy one envelope with one person in front of me and 4+ people behind. Two stars since I did eventually buy the envelope

Great Fedex location close to wall st. If you are in a rush, I'd suggest printing out the shipping label beforehand. Great customer service. There can be lines at times, but that is expected with any NYC location.

The lady there was not helpful with my shipping. Even after putting all correct details was shipping, the card couldn’t be processed and recieved no help from the staff. Wasted my 20mins here