Firehouse Subs

Excellent subs that are prepared with care. And their gluten-free bun is one of the best! Doesn't texture like typical dry hard gluten-free bread. Hook and Ladder...great sub! Service was really good across the board from the order to pickup. Impressive experience. Will be back again.Food: 5/5

When I started to order the girl behind the counter said “ I’m on a break! Then she laughed. Waited 25 minutes for my food. Several customers came into order while I waited and employees were very rude. One of the employees told a customer “ we don’t have time to make that order something else” As customer left the restaurant the employees made fun of them and laughed about how the customers looked “. Stay away from this place!!!

I went into firehouse today. Please note: I’ve worked at firehouse before and know how everything is made and what to expect when I bite into my sandwich. I asked for banana peppers and mushrooms to be added and paid extra for these two things. When I got there, my sandwich was not made yet even though I paid online. The time was set incorrectly, so that was my fault. Fine. Well the lady working did not put banana peppers or mushrooms on my sandwich, either. I went back into the building and asked for them to just put them on the side. I was already late to work, but the lady insisted she put them on the sandwich and would only give me more if I brought my sandwich back in. This is BAD CUSTOMER SERVICE. I was late so I said whatever and just left. There was one banana pepper on my sandwich and a few mushrooms. I paid $1 more for these to be added to my sandwich and they easily could have given me extra without making a big deal out of it. Since they wouldnt do this, I will not be returning to this location.

My order I placed in advance was not made no fault of the staff, the person taking the order didn't do it right. The employees quickly called their supervisor and got it straightened out and had my catering order ready in 15 minutes.

If you want to sit for 20 minutes or longer waiting on a sandwich while listening to everyone who works here talk about their life drama then this is the place for you. Consistently takes 20 minutes to get a simple sandwhich when if you go to any of the other locations around here it's 5-10 minutes max without any of the childish drama.Food: 2/5

The workers are welcoming, and the subs are delicious. There is plenty of seating and the building is close to other stores so dropping in for lunch/dinner is convenient.

I want to start off by saying that everything tasted good but the portion sizes were terrible for the price. Way too much bread and a severe lack of meat. Even with ordering extra roast beef. Honestly, pretty lackluster.

Very very very very slow. Wasn't very busy. Hook and Ladder still very good. Don't sleep on the Chilli. Please bring back the the selection of hot sauces.Food: 4/5

Best experience I have had at this location in a long time. The new manager on staff today was amazing, and her team was doing a great job.

Order 4 subs for take out and 3 where made wrong. Order no onions and they loaded that sandwich up, the other 2 were just completely wrong. Been there a couple times and this wasn't the first time they fouled up. We will just go to Subway from now on.