Fitness Factory Health Club

Terrible customer service. No etiquette by the receptionist to new clients. I was offered a 3 day pass the day that I toured the facility for a few minutes. I did not work out that day. When I returned the following week to use my “three day pass”, I was informed that it was expired already because it needed to be consecutive days. Additionally they counted the day I toured as one day. I requested to have the date changed to start the day I was ready to workout, but was denied multiple times by the receptionist. When I asked to talk to a manager, she responded that there was no one else there, the manager had already left and she could not help me. There was zero understanding for her side and complete ineptitude. I guess it’s a good thing that this was my first experience and learned right away this was not the place to join! Good riddance!
1 7 years ago (31-05-2018)

Very clean and hardly ever crowded. Friendly staff. Great machines and weights area.
5 7 years ago (26-05-2018)

I've been a member of this gym for over a year. It's a nice and spacious center. Staff is always polite, the equipment seems always clean. Bathrooms and locker rooms always on point. Their sauna room is a must try. And they're constantly improving their equipment. It's a great environment and would recommend it to everyone.
5 8 years ago (30-12-2017)

Great clean anf local place where parents like myself, can take their kids along to play in a safe and friendly sitting area, while I work out. Staff is always polite and friendly .
5 7 years ago (03-06-2018)

Good management. Getting better over the years. Many class offerings throughout the week.
4 7 years ago (19-04-2018)