Reviews
I have been a customer with Focal Point Opticians for years and would never go anywhere else for glasses. Chris and Jeff are phenomenal and their stock is impeccable!! Not as affordable as Warby Parker but I am their devoted fan!! Very grateful for their care and the expertise of their optometrist! Thank you!
Booked appointment based on asking how much a "full eye exam" for lenses and contact would be and was quoted $120, was then called 90 minutes before my appointment to reschedule to earlier in the day and informed it would be $199 for both lenses and contacts. Felt like it was a bait and switch. Maybe this is just poor communication on their sales staff side, but from the tone of the optician who called to reschedule and their pushiness, I have my doubts.
Horrible customer service. Ordered expensive tinted lenses that were like looking out of 4 layers of cellophane, yet owner refused to refund my money. According to him, I don't know what reading glasses should feel like even though I've been wearing them for 30 years??? Best part...I think he knew the tint job was bad. There are many opticians in this town; go to one where they know what they are doing, are honest, friendly, and work with you when they mess up. This is not that place.
If you need glasses I highly recommend Focal Point. My wife and I have gotten several pairs of glasses over the last 3 years. Service could not be better. I had them check my vision and update my prescription. The latest glasses are a huge improvement to what I had.
Phenomenal service, very knowledgeable, and up front pricing. Went for a lens replacement on a pair of vintage sunglasses and only have good things to say.
Great and friendly service, and very high quality frames and lenses. Definitely the best pair of glasses I've ever owned!
Walked in and got my sunglasses fixed immediately. Will return again for repairs or new sunglasses.
excellent consumer service and great selection of frames. Highly recommend
Great service