G.V. (Sonny) Montgomery VA Medical Center

Dear Veteran, You'll need to make sure that you keep on top of the staff. Especially, if you bring in outside medical records. They're easily lost and sometimes not put into the system until a much later date. The 2 ladies at the front desk are great people to talk to. There are good people here and a few apathetic ones too. Personally, I think that the quality of care has dropped a great deal in the past 5 years. Hopefully things will get better for us in the future.
3 7 years ago (18-04-2018)

Great place to go if you want them to do absolutely nothing for your loved one and then try to drain you dry of money once they're dead. My dad was basically experimented on until he died. He chose to stay at home just to avoid this place.
1 7 years ago (07-05-2018)

It took me an entire year to get a primary care provider. During that year I hurt one of my ribs so badly that I could move, and needed to be brought into the ER in a wheelchair. The ER turned me away and said they couldn’t do anything. A staff member felt bad, because I was crying and in severe pain so he told me I could go to UMMC, and the VA would pay for it. The VA won’t pay for it, and I now owe $2,300 that I don’t have. Yesterday my tibia dislocated from my knee and I have probably torn several ligaments. The VA ER Doctor said someone would call me in the morning to schedule me an MRI, because it looked like I tore my PCL and my meniscus. Nobody called today so I called them. Turns out the doctor didn’t even put the consult in, and then they told me that I can’t even get an MRI for 2 weeks! My knee is so swollen, and black and blue that I can’t even walk. I’m starting to feel like the Veteran’s Affairs want Veterans to die instead of giving us the medical care that we deserve.
1 7 years ago (02-05-2018)

Good people, still a government facility but they do things well. They take good care of sick folks.
5 7 years ago (28-04-2018)

There is definitely room for improvement hence the 3.5- (actual) stars, but don't let this deter you. There are truly caring and compassionate workers and some amazing veterans behind these walls who Proudly Credit this place with Saving their Lives! I know many veterans who come here just for social visits they feel they receive great care here. Unfortunately, unfavorable experiences will speak more voluminous (as my own have in my past). But I try to be fair. Thus, I hope the review star given will grow to be more reflective of the quality of this institution as a whole rather than an experience with particular person in a particular department. My experience wasn't flawless but as a veteran I'd definitely seek care here.
3 8 years ago (13-06-2017)