GameStop

Big store. Lots of inventory. More than just games.
4 8 years ago (16-05-2018)

I bought Sims 3 for my Xbox 360. Great experience here with the employees and straight to the point. No crazy upsell. I got the game I wanted and went home. The only thing is that the game was awfully scratched that nothing even loaded. Not a big deal, I just returned it and got the same game. I understand it happens, but just have your employees check the games really well.
4 9 years ago (12-02-2018)

This was one of my worst experiences ever in a store. My friend and I went into the store looking for a figure, and the only one available was in a locked display case. It seemed like there were no employees available to talk to about getting it out so we had to ask one of the cashiers to take it out of the case for us. Once he took it out of the display case he immediately walked off with it saying he'd hold it behind the counter, not even giving us a chance to look at it to make sure it was what we wanted. The store was also filled with "buy one get one free" signs (clearly reused since a few said the sale had expired 2 months ago), and we were curious as to whether or not the sale applied to what we bought, but never had a chance to ask since the employee walked off so fast. We spent roughly 20-25 minutes in line with 3 different registers were open. When it was finally our turn we went up to the register that the employee from earlier was working, and he had completely forgotten about the figure and seemed thrown off when we said that's why we were there. Him and another employee did seem a little out of it while we were there, and, while it could've been from another one of the customers, we did immediately smell marijuana when we walked in. Overall we will not be visiting this store again. I suggest going up the hill to the one in Buckland Hills mall. We went up to that one after leaving this store and had a far better experience when it comes to customer service.
1 9 years ago (01-01-2018)

my cousin and I go for ps vita games but they dont sell them anymore at least the time I went twice
4 9 years ago (13-02-2018)

Bad service in too much money
1 8 years ago (02-06-2018)