GameStop

Everytime I visit that store, I have a problem. Customer of Ferndale Plaza store in N.B for many years and never ever had a problem..Employees in Ngtn. might be too knowledgeable and was always talked down to and treated like an idiot when I asked a question. Screwed up my Power Up membership by adding extra phone #'s unnecessary, making it confusing to look up my account. Ripped me off when I purchased coupons with reward points to renew my membership subscription and bought a backpack also. No renewal and no sign of the transaction in their system. Twice I ordered items online be picked up in store and both times I went to the store for nothing. 1st time I was blamed for not checking my email which was supposedly sent to tell me item was not in stock and the last time after receiving an e-mail sent by the store confirming the order, I went down there just to hear they are not in stock, again my fault because the confirmation was for a pre-order. Nowhere did it say pre order or give an availability date to pick up my item, but if its not picked up in 48 hrs.I will be charged extra for the S&H! I have so many issues to get resolved. I'll go back to the N.B store where they are more than happy to help! Don't trust Newington for anything...I would never go back but it is within a half mile and convenient. I realize the convenience isn't worth the trouble. Not a happy Customer!
1 8 years ago (31-03-2018)

Great place to buy games, used or new
4 8 years ago (03-05-2018)

Staff knows what they're talking about, and the store itself is modern. Nice location next to the Laser Quest.
5 9 years ago (25-10-2017)

Friendly staff who know the games. Great game variety to choose from.
4 9 years ago (10-11-2017)

It’s a very good place for popular video games and toys and and it has a nice selection of games and toys and gadgets
4 9 years ago (25-07-2017)