Gamestop

I forgot how much I love Hoover dam brings back memories of the kitten. It was so big to me all that water rushing out the spillway.!

Worst customer service I could get. I just bought an Xbox series X with full warranty I goes back to get an exchange for a controller because it has terrible drift already and it’s only been 2 months. Mind you the first game system they sold me didn’t even let me start any game without freezing. The Employee tells me I can’t exchange the controller with the warranty without exchanging the entire console. Never heard of this he goes we can give you $25 store credit and you can just buy a controller so I settle. He then says he needs my ID for me to get the credit which I don’t understand when I had other proof of identification. I just proceed to buy a used controller instead just to get home and the controller does the same thing don’t shop here they will scam you out your money

Bought my grandson a Nintendo switch, with extra warranty and a game. That experience was fine, the two guys working seemed knowledgeable and helpful enough. Then I returned a few months later to return it for a new switch because his would no longer charge just using the charger or the docking station. This time a young lady was working. Instead of just doing the exchange she attempted to debate with me about the issue. First she questioned if I was charging it correctly ? I was not aware you could plug a charger in incorrectly. She then peered into the charging port and proclaimed that it appeared to be fine. SERIOUSLY? This is the diagnostic test ? Also I wasn't aware that debating a GameStop employee was part of the return procedure when I paid all that extra money for the extended warranty. She also suggested I try charging it with the docking station instead, which I already stated did not work either. Then they could not locate my warranty info. In their system, thank god I still had the receipt as proof. Throughout the entire process every step was an issue that required the manager to intervene and simply press a button on the computer for her. This was no manager level over ride, just simply him reaching past her and pushing a button. Then she used my old number on the new warranty I again purchased for the replacement game and when I requested it be changed to my current cell number it was apparently impossible. So now I realize my grandsons new Minecraft cartridge was left in the game and have been trying to call them before I drive 60 miles back to see if I can recover it but everytime I call I get an electronic message telling me no employee is available and then hangs up on me. Having strong second thoughts about going there again, I have spent $500+ there in the last 4 months and would have hoped for better.

Yeah I called not too long ago and asking for help on my ps5 and the person who answered was James. I asked him how can I fix it and he said to just send it to Japan to fix it which was dumb then I asked him how much if I give it to them he said 200 I got upset then he said well if it wasn’t broken he would’ve done it for 300 then I said wow that scamming then hung up in my face honestly that very disrespectful!

Definitely one of the best game stops my finance and I have been to! The workers are kind and very helpful and patient with questions. Also have good on hands people that have played a lot of the games and good personal opinionated reviews on a wide variety of games. Never crowded and a good selection.

Went to return 3 games. Guy was the store leader. Asked if I had receipt. Said I have the order numbers. Go to insert my card to get refund. He goes you need the card you paid with. I said I don’t have it can injait use the debit. He goes *sigh* it usually Has to be refunded to original payment method. Never had I heard this in my entire time going to game stop. Nor have I seen it on the receipt. Wasn’t polite and was rude. This is Columbus Ohio Morse Road

Used and new games replacement parts for surge protectors stuff like that excellent spot shop for gaming equipment

Neil, the manager, is amazing. He's always super helpful and informative. This is the best GameStop we've been to.

Had the game I needed in stock right before Christmas!

Still a good place to get games and gaming accessories