GEICO Insurance Agent

Honestly every interaction I’ve had with them has been EXCELLENT. I don’t usually write reviews but I’m super impressed. I bought a car yesterday and they have been nothing but friendly and attentive. And our rates are great. Highly recommend!
5 9 years ago (24-02-2018)

Gieco is hands down the worst insurance company ever. They do not have your best interest in mind. They will go against you before they want to help you. I was recently in an accident. I was out of my parking spot ready to go forward and the guy hit me. You can see by the damage I was clearly hit and no matter how many pictures I sent it did nothing. The lady in charge of my case was rude. I'm all set with this company. If you are smart do not I repeat do not go to them.
1 9 years ago (23-03-2018)

Beyond terrible and utterly worthless. Their service/Policy resulted in my license being suspended. Switch off Liberty Mutual to Geico to save some money. However I stated I need an SR-22 with my Auto Insurance coverage as it is a requirement of the State of NH. Geico said yes they do have SR-22 Coverage and we will cover you. 1 Month later received notices from State of NH, that I failed to file auto motive insurance with SR-22 (Nov 2017). I prepaid in full for 6 months. Contacted Geico: Agent issued a new SR-22 to date my Policy came into effect to show continuous coverage with no gaps. Called back Geico to check to see if I was all set- It was. April 10th, go to register a new trailer I just purchased. Registration will be $36.00. Town Clerk stopped the transaction noticed I was flagged by Concord DMV. She provided a number to call at the DMV. Called, discovers Geico never issued the SR-22. I go please look again they did. Came up empty handed and tolled I owe $125.00 in retribution to the state to reinstate my license. Called Geico alerting them of this. Instructed them to quickly fax over an SR-22. Called back DMV. SR-22 not received yet, new town clerk informed me I no longer need an SR-22. Paid the $125.00 retribution fee. Called back Geico within the 19-45 mins of the initial request for a new SR-22 be issued and sent to the DMV. Agent goes I will cancel it you will still be charged $25.00. I go no, you guys in fact owe me $125.00 in reimbursement for your failure, or to discount my next policy. Agent was terrible. Stated I had no proof of ever requesting an SR-22 back in September 2017 (policy came into effect October 2017, still was covered under Liberty Mutual). I found the phone log and customer service survey as proof that I did call in November. Agent at this location denied ever receiving my call and a request of an SR-22. I made the request 2 times, in September a month before my policy became in effective in October and again in November!!!! Called international Geico still terrible customer service, but did uncancelled the SR-22 so least I was covered for something I will be charged for that I don't even need. 2.5 Hours later I can now register my trailer for $36.00 State charged me $125.00 for Geico never producing an SR-22 in October and November. I been driving for 4-5 months of the 6 month policy ( I paid upfront) with a suspended license. Thanks GEICO. Charged $25.00 for new SR-22 which I canceled and don't need. The same SR-22 that was it back there in October 2017 I would be having no issue!!!! Beyond worthless service. Did not honor their word nor policy. Had me in a state of danger the whole time, in the event I got pulled over for so much as a warning the officer would of saw a suspended license and I would of occurred additional legal fees. 4/12/18 Geico emailed me to call them. I did and I was instructed the canceled SR-22 will still be $25.00... Terrible service no customer service. I am out now $150.00 in total for their repeated failure to file paperwork properly. PS. Other than DWI in 2015, which I lost my license for 3 months, I have no tickets, accidents, violations or otherwise on my record. So don't even try to claim I am an unsafe driver!
1 9 years ago (13-04-2018)

Beyond terrible and utterly worthless. Switch off Liberty Mutual to Geico to save some money. However I stated I need an SR-22 with my Auto Insurance coverage as it is a requirement of the State of NH. Geico said yes they do have SR-22 Coverage and we will cover you. 1 Month later received notices from State of NH, that I failed to file auto motive insurance with SR-22 (Nov 2017). Contacted Geico: Agent issued a new SR-22 to date my Policy came into effect to show continuous coverage with no gaps. Called back Geico to check to see if I was all set I was. April 10th, go to register a new trailer I just purchased. Registration will be $36.00. Town Clerk stopped the transaction noticed I was flagged by Concord DMV. She provided a number to call at the DMV. Called, discovers Geico never issued the SR-22. I go please look again they did. Came up empty handed and tolled I owe $125.00 in retribution to the state to reinstate my license. Called Geico alerting them of this. Instructed them to quickly fax over an SR-22. Called back DMV. SR-22 not received yet, new town clerk informed me I no longer need an SR-22. Paid the $125.00 retribution fee. Called back Geico within the 30-60 of the initial request for a new SR-22 be issued and sent to the DMV. Agent goes I will cancel it you will still be charged $25.00. I go no, you guys in fact owe me $125.00 in reimbursement for your failure, or to discount my next policy. Agent was terrible. Stated I had no proof of ever requesting an SR-22 back in September 2017 (policy came into effect October 2017, still was covered under Liberty Mutual). Called international Geico still terrible customer service, but did uncanclel the SR-22 so least I was covered for something I will be charged for that I don't even need. 2.5 Hours later I can now register my trailer for $36.00 State charged me $125.00 for Geico never producing an SR-22 in October and November. I been driving for 4-5 months of the 6 month policy ( I paid upfront) with a suspended license. Thanks GEICO. Charged $25.00 for new SR-22 which I canceled and don't need. The same SR-22 that was it back there in October 2017 I would be having no issue!!!! Beyond worthless service. Did not honor their word nor policy. Had me in a state of danger the whole time. PS. Other than DWI in 2015, which I lost my license for 3 months, I have no tickets, accidents, violations or otherwise on my record. So don't even try to claim I am an unsafe driver!
1 9 years ago (10-04-2018)

I have been making payments for Insurance for both my vehicles in my window has been broken they don’t want to pay for my window to be fix. They keep giving me the run around. My window been broken since March 8 2018 . Please don’t use them. They like taken people money from people but they don’t want to pay the claim
1 9 years ago (26-03-2018)