Sandy Dodd - State Farm Insurance Agent

Monica is fantastic. Very professional and quick. I will be moving all of my policies to this office because of her great level of service.
5 10 years ago (30-03-2017)

Caitlin Evans, you are probably the nicest insurance agent I've ever had to deal with. Going with State Farm Insurance was such a good idea!
5 10 years ago (07-04-2017)

I am writing this review for a simple reason that I had an elated experience going through the office, and I don’t generally write reviews. I am not just extremely satisfied but I am overwhelmed with the kind of experience I just had with the office and in particular with their employee “Caitlin Evans”. From the start she had been a wonderful person to talk with, meet with, and deal with. No rush business, and absolutely a pleasure to work with. She always suggests plans, and premium to suit you and still covering the best possible and not otherwise. She is really knowledgeable too about all the policies etc, and specifically when it comes to choosing coverage vs premium she is really really helpful, like I said works with your pocket and your needs . I recently met with an accident and while I was disturbed, not just because of my shoulder, ribs pain etc, but also because that I had to see my bike which was a limited edition (signed by Rossi) R1 motorcycle. But ultimately it’s a thing, and my worry soon drifted towards the insurance blues that I had heard from friends and googling and wasn’t sure what was I upto. But instead of my despair, I didn’t knew I was up for such an easy experience and all because of the way Caitlin handled my case. I really didn’t even had to worry a bit about anything, she rather followed up with the claims dept on my behalf(big-big relief), and would just ask me to scan and send only a few documents that were needed, rather than faxing a bunch of those over to the claims dept and then following up with them on long call waits to make sure they receive a. everything, and b. all in time. The whole process was so seamless and absolutely no pain. At all times, she was so considerate about me and worked with me according to my convenience. There was not much of an effort from my side to get my final check from them, compared to what I have heard and seen with a close friend. All credit goes to Caitlin as she was helping me all through. I have heard about cases where the insurance agent(different company) just ask to always call the customer care and simply say “they handle claims, we don’t”. And a shout-out to State Farm as well as their policies are nice and friendly. Thanks a ton Caitlin for all your help. Truly appreciate it!
5 10 years ago (13-10-2016)