Gilles Frozen Custard

Honest to God review: I came with quite a large crew so I expected them to get my order wrong and they didn’t which was a surprise! Not too long of a wait and we found a nice large table to eat at outside. We came after leaving the zoo on Sunday around 5ish. We were outside eating and my daughter noticed a piece of brown hair inside her burger in which I advised her to go in and show them. She didn’t want another burger because she was understandably grossed out (she’s 16). She said they apologized and gave me a refund. A very nice team lead (I forgot her name) came out and apologized and said hair in food rarely ever happens and gave me five $1 off coupons for future use on top of my refund which I thought was a GREAT gesture. Caught me off guard and I believe she went above and beyond! Only problem is my son (who is clean cut) got to the bottom of his ice cream dish and was grossed out there was a piece of black curly hair in it as well. It was gross but I definitely wasn’t going back in to mention on fear of I didn’t want them thinking I was trying to one up them and get free stuff. We just kept quiet and left. I don’t think we’ll be using the coupons but I definitely think their were good people working there and still wish you great success and I understand mistakes happen!!🙂
2 7 years ago (03-06-2018)

An institution! Oldest custard stand around. Limited seating inside, but plenty of picnic tables outside. Must get key attached to a frisbee to use bathroom. Go here for a good burger, fish sandwich and of course dessert. Family spot on a summer night, quick lunch or an afternoon snack. Gilles has you covered.
5 7 years ago (24-05-2018)

Love this place! I've been taking my family here for years. Food is decent but the custard makes this a go to place, lots of sundae options and good flavors of the day as well. Prices are what I would expect to pay at a local non national franchised brand. I will continue to support this place for years to come.
5 7 years ago (06-05-2018)

This place certainly lived up to our expectations. The burgers and frozen Custard wonderful. The only downside was there isn't much seating. But on a nice day one could eat outside.
5 7 years ago (06-05-2018)

Burger was OK. Not as good as other custard places. Awesome menu item--"That thing". It is a chocolate dipped cookie and custard convection. Must have!!!!
3 7 years ago (31-05-2018)