Gotham Lounge

Conrado our server was pretentious and inattentive. When he asked for our tea selections and we asked for a few more minutes to decide he gave an eye roll and an audible sigh as he walked away. It took him forever to serve our edibles and then never came back to ask us how everything was. The sandwiches were stale for the expensive price of the service and the sweets were so room temperature that certain ones were actually melting. Having experienced the extravagant selection and service of the Peninsula Hong Kong several times, the NYC experience was a total let down and not worth the price or time.
2 8 years ago (15-03-2018)

We came here after getting married in NY for their high tea and subsequently returned every few years for anniversaries. Sadly, our last visit will be the last time, The Champagne high tea is $72 per person and includes some delicately made sandwiches, pastries and desserts together with a glass of the house Champagne. The service on this week's visit didn't warrant such a high price tag - we continually had to ask for napkins, silverware, menus, refills and the check. This wasn't due to under-staffing - the waiters just chose to completely ignore our table and it ruined the whole experience. Every other table around us received substantially better service and for whatever reason it seemed they didn't want us there.
3 13 years ago (21-04-2013)

Pleasant environment with neat machinery to look at while enjoying a cold brew and almond cookie.
3 10 years ago (16-04-2016)

Wonderful service.
5 11 years ago (10-11-2014)

$25 for a martini????
2 10 years ago (27-11-2015)