Reviews
The past twenty years I have bought 5 firearms from Gunrunners and recently had them do a search for me. I have nothing but good things to say about them and will continue to do business with them.
Good guns for sale and a extensive collection on the wall. Also got shorted on something and was treated with respect and refunded.
First this guy buys your firearm for a cheap price. Then on his website of firearms available for sale I see my firearm. That I sold to him for $400 dollars more than he gave me. He even States that the gun for sale is new a in a box. Not true when it has been fired and used. I understand you need to make a profit. But you are repping off the costumers on thinking that the are getting a new firarm when it has been used. Be aware of what you by from this guy and his attitude sucks.
For many years I have gone to that store. Nils is like a brother to me. Why Troy is still employed there is a mystery. Rude, bad language in front of everyone, not glad you're in the store, hard to get him to do anything. I will not, like many other go to that gem of a store till he is gone. If you have any doubt I and many others are wrong, just go by there. It is a shame the oldest, and best gun store in Anchorage has become so horrible because of one employee
I worked with Troy recently on buying a new firearm. I was looking for a particular firearm and checked with him - they were out and probably wouldn't get one in for some time. He took down my name and number. In about 2 days, he let me know that they were able to get not only the firearm I wanted but the exact model and options. Was able to pick it up without any issues after a background check and paperwork. Fantastic job!
I gave these guys the benefit of a doubt, since I purchased several firearms from them and found they usually have the lowest prices. Out of loyalty, I even tolerated their long wait times usually only one person working and questionable customer service and recommended friends to this store. No longer. I felt I finally had to write this review. Nels, the owner, is typically pretty good about responding to e-mails for quotes and if you find a gun you like on Gun Genie, they'll handle the rest for you. Troy, who usually is behind the counter, is horrible. This most recent time, I stood there and listened as he helped another customer and specifically talked trash about me arriving to pick up a firearm before he had a chance to log it in. It got so bad I asked him directly if he wanted me to leave and come back tomorrow. Bear in mind, I'm a repeat customer and I fully believe he recognized me. Troy loudly complained about how busy he was and acted like every phone call was a hassle to him I watched him tell off several phone-in customers then talk badly about them after hanging up. While this rant was going on, conservative political radio was blasting at full volume. As other reviewers have noted, maybe they would have less of a workload / be more efficient if every firearms purchase wasn't accompanied by a 20 minute lecture on political corruption. These guys don't understand that the customer is offering to give them money for a service. The gun shop isn't doing the customer "a favor" by selling them a firearm. They're unappreciative of their customers and I will be taking my business elsewhere from now on.
I've been meaning to give this place a good review for a while now. I know it can get busy, especially the Northern Lights store. They opened up another store in Muldoon, which seems to be a little bit more chill. The owner Neils is super friendly and will hold a gun if you ask him to. I bought a Vepr from them for a great deal! I offered 1000 before even looking at the gun and the owner said sure. So the next day I went to look at the gun, and it was only half way converted. So I then called the owner the next day and asked if they would install a bullet guide, and he took another $100 off to help with getting it done. I couldn't believe how helpfull he was and I will continue to do business with them. Thank you Gun Runners for being straight with me. I would recommend this place! Also give grumpy ol Troy a break at the NL location he's constantly answering phones but he warms up.
Great little shop! Go in and tell them what your looking for and the guy behind the counter tells you what he has. No nonsense, no up selling, just "here's what we have what do you like". Recently bought an AK-47 from them and it was a quick and painless process. Be warned the shop is quite crowded, but they have a wide array of firearms and ammo. Just be prepared for the claustrophobia and rubbing of elbows!
came in expecting something different than what i got. I don't think I've had a clerk snap at me before. I dryly attempted to explain that I wanted a Lee enfield jungle carbine in .308 and was interrupted at mere caliber with a sharp retort about how he knew the damn caliber. This combined with extremely overpriced and ancient ammo led me to purchase elsewhere. Large selection of rare guns however, so i guess if you desperately need something he probably has it.
I really wanted to do business with this place. The guy apparently owns The gun Trader on Muldoon as well but I've been by there a half a dozen times and the "Closed" sign is up and the lights are off. I've been to Gun Runners twice during business hours, also closed. Called several times, only got an answer once. The two stars are because he was freindly, but he answered "Hello?". Not "Gun trader" or "Gun Runners", just hello. I guess he's just not real interested in selling guns or running a business. Two locations that suck are alot worse than one good one. Too bad, I was itching to buy from a local shop.