Hercules Credit Union

I came in on 1/1/24 at around 4:30 pm. My teller was Abi, my experience was less than spectacular. I felt like I was talking to a wall, no expression, horrible customer service.

Richard Starley is the best loan officer I've ever had the pleasure doing business with.

We were with Our previous credit union over 14 yrs before the owner decided to retire and had plan for it members to merge with Hercules credit union a couple of years ago with the promise that nothing will change. Since the merge, everything changed. We are told that our direct deposit payroll are not available when you can clearly see it pending in the acct. My other credit union somehow have it available on the same day Hercules can't see it and won't post it until end of business day??. So Inconvenient and for a bank to hold your hard earn money because they can't see it when it shows online is unacceptable. This is the 3rd time it happen and if you're thinking of opening an account with them, think twice. Look around, do your homework. They can't help you and will give the run around until someone feels like doing something about it.

I've been a Hercules Credit Union member since 1996! They are the best credit union, always watching out for me. I am not just a "member with an account", they know me. I am not just a number! They have the hometown feel and for that reason, I will stay with them. They offer great rates and a variety of services. I recommend Hercules Credit Union to anyone looking for a safe home for their money. Join a great family!

I've been a patron of Hercules Credit Union for more than 30 years. In those 30 plus years I have been treated with the utmost respect and always with a smile. Whether if it is a loan or setting up accounts the personnel always give me the best advise for my situation. They protect my accounts when I tell them I'm on vacation or if a charge comes through that doesn't look right, they notify me immediately. No other credit union has done what Hercules Credit Union has done for me and my family.

I have been with Hercules Credit Union since 1977, I have grown up with them they have been so helpful. from my 1st checking account which I still have to helping me with loans, they have always been knowledgeable, friendly, and personable. I tried once to go with a bank, and quickly learned I didn't like that at all. I do all my business with Hercules Credit Union and always will.

I have been a customer of Hercules Credit Union for many, many years, and I have always received the highest quality of service. The people who work there are friendly, caring, knowledgeable and the best when it comes to customer service! I highly recommend this wonderful Credit Union!

Hercules Credit Union has been my credit union for over 40 years. They have provided excellent service, a wonderful staff and great service. You can't go wrong with Hercule Credit Union. If you're thinking of buying that new car, getting a loan or certificate, you can find the best rates and service at Hercules CU.

Hercules Credit Union has been my go-to for my financial needs since they were in a little building in Granger. From their home equity lines, auto loans, and money market I have had all of my accounts in one place and know some of the officers personally. I like the feeling that I'm familiar to them and welcome. It's simply the best place to be for money matters!

We have done business with Hercules Credit Union since the 1980's. The employees have always been kind, helpful and willing to solve problems. We have taken out numerous loans. Our children have accounts here also even after they have married and left the state! Hercules has treated us personably even at the beginning when they didn't really know us. I have taught some of their children, we know one another by first names.We are like family. There is not much turnover of employees at Hercules, either. It is ALWAYS a pleasure doing business with Hercules Credit Union!