Hertz Car Sales

I did valuation on hertz website a month ago just as a reference for my car sale and then I got calls from them twice putting me for an appointment with them, so I agreed, and I made it clear I wanna sell the car, not trade in. I called to confirm the hours two days ahead of my appt and when I got there today, with all docs prepared as they requested, they said they no longer take the car sale order and only do trade-in. I don’t think this place is trust worthy to do business with just by looking at how it starts with, let alone by seeing all those 1-star reviews. Should have checked them earlier!

Never closed my account and charged me for an extra 8 days. I've called the manager multiple times and received no calls back. Went in on a Saturday and the woman at the desk was extremely rude and the manager wasn't working. She needs to learn customer service skills. Don't rent a car here they are thieves.

Great experience, I have previously bought a car from this lot last year, and recently my boyfriend did as well. Max was a great salesman and walked us through the process. He knows his business and well experienced in cars! Definitely will keep referring my friends and family to do busy with them!

Really unfortunate experience. My husband made an appointment to see a couple vans, and they were not prepared for us at all. We waited for 20-30 minutes before seeing the van and than were told it was "super dead" so we couldn't even test drive it. It smelled like smoke and the salesman didn't even stay with us.

Don't buy a car from this people. I bought a car nissan sentra 2016 from them in 2019. The car has been giving me uses from day 1. I have already spend more $3k fixing a car that I still finance. As I speak the car in question is sitting in the mechanic after stop working in the middle of the street. I wish I could turn back the hands of time not buying from these people

Called and asked about placing down payment to hold a vehicle because I live almost 2 hours away, they said no and the vehicles I'm looking at would still be there. I showed up the next day and all of the cars that were available online were sold. They also told me I needed an appointment! And to come back tomorrow. The two times I was on the phone with sales people, no one mentioned making an appointment even though they knew I was 2 hours away. What a joke, so I bought a Camry at Spiro's auto in Salem and was able to drive the car home the same day.

Bought a car from them last week and it was a very pleasant experience. Had George as our salesman who was very respectful, not pushy at all and took the time to address any concerns we had on the vehicle. For being a previous rental, the car was pristine, like new and drives as such and the no haggle price was below KBB and what the bank valued the car as well. Fees are fair and they also value trade-ins fairly. Would recommend and will go back when in need of another car. Already had financing from my local credit union, so I cannot speak to the financing process, but from the interaction with the salesman as well as the Branch Manager, my guess is that it would be smooth as well.

I have only great thing to say about this place I have gotten 4 cars with them every time is a nice experience. They are no hustling you for the money if you want to know APR before you move forward they let you know. If you have questions about the bank or how to get a lower payment they help you in every way. Other dealers when you walk in they ask for money they ask for what car and how they can help. The only time they ask for money is at the end when you are about to sign the papers.

I almost made the mistake of buying a car from these guys. The Sales associate "Parker Bennett" that answers the phone is incredibly unprofeshional, I've been hung up on, ignored and even over herd this guy saying he didn't want to talk to me to one of his co-workers, all I asked was info about a car I was interested in purchasing. Needless to say these guys will not be getting my business, steer clear of this place. I've never seen such unprofessional conduct in a business before.

We had George as our salesman and he was not pushy at all, which was nice. The only problems are that it takes a while to actually get the car because they have to deal with paperwork from Hertz HQ in Oklahoma. Second, when picking up the car, it is not cleaned. I had to take a couple of hours the next day to clean off all of the glue and stuff from the windshield and rear windows where they had the sticker on the car. Edit: They have contacted me and paid for the dealer to make me a second key. I have updated the review accordingly. It's nice they responded.