Hertz

I'm a five star gold member due to lots of work travel so I decided to try this location for a 1 day rental for a ski trip. This was my experience: - Booked a car online Friday morning for a 7pm pickup - Received an email with exact car assigned 2.5 hours out (got a free upgrade to a higher class car) - Received an email to click to notify them when I'm 15 mins away, which I did - Arrived and drove off in 2 minutes. Car was ready (brand new with under 500 miles on it), didn't need to sign anything and wasn't pitched anything additional. Was just handed the keys and drove off. - Dropped off the car 24 hours later. Took 2 mins. Received receipt by email. No issues. Prices are high but they are similar to most rental locations in the city, unfortunately. If you want cheaper, have to rent in Queens or NJ.
5 7 years ago (11-02-2018)

The staff here were really good. Very friendly and fast service. One of the better experiences I've had renting cars from the city.
5 7 years ago (03-12-2017)

This has got to be the worst location I have ever been the employees have no knowledge of what their doing there I came there to get a car and I had reservations and I was in there for over two hours. They did not walk me to the car after was given to me i noticed was a full tank of gas and there is no gas in the car at all the call was pretty beat up and did not drive well
1 7 years ago (18-04-2018)

The car is waiting for you ready and clean upon arrival. Great staff!
5 7 years ago (08-02-2018)

We were allowed to reserve a car online, but when we arrived to pick it up, Hertz had no cars available. After a 2 hour wait, they did call us with a car available and gave us a slight discount. Somewhat inconvenient, but thoughtful in the end.
3 7 years ago (05-11-2017)