Hughes Pools & Spas

The Enterprise office is being run by incompetent people. When you call the Montgomery office it gets even worse! We will be taking our business anywhere else but here!!
1 8 years ago (30-05-2018)

Very impressed with professionalism and how well organized. This is a major purchase and they recognize that. I have friends that used other installers and they have had multiple issues. I would use them again and highly recommend them to others. Thanks for making this a smooth process for us!!
5 9 years ago (15-07-2017)

When we built our house 14 years ago, we asked our builder who they would recommended to install a pool. They said HughesPools, not knowing anyone that had a pool at that time we decided to go ahead and get the builder to get the pool going with Hughes. WOW!! If I knew then what I know now, we would had definitely did our research and got another company to install. We have had NOTHING but PROBLEMS with our pool. Even had one of the family members to come out to look at the pool and show them what issues we had at that time with the pool. He proceeded to tell me that it was normal and that it was NOT there issue. First of all when it came to the concrete they poured around the pool it was not poured correctly and we have black mold that developes in one of the corners. They did not clean the area around the pool at all. So even to this day we have red stains on the concrete. After having the pool for 1 year the handle and the ladder started rusting along with the white capping that holds the liner In place started having small holes all AROUND the pool. The pool NEVER would drain by itself and so we had to look for the tube they put in for the water to drain and we had to put a larger tube in and slant it the way it should so that the pool would drain correctly. Our diving board started sinking so when I got with another pool company they discovered that Hughes didn't put a rebar to prevent from the diving board moving. So all in all, they charged FULL price to build but, in return they used VERY cheap materials and in some cases no materials at all. Customer service was awful and when they thought they had you on hold you could hear them making fun of you on the other end, so professional isn't it? When Mr. Hughes came to my house and told me that it was my issue, I literally threw him out of my house and I have not called them ever again and I definitely tell people NOT to use them.
1 9 years ago (21-05-2017)

Very friendly staff. Help you find what you need. Prices are average for pool supplies.
5 9 years ago (06-07-2017)

They were very accommodating to my needs. They called me right back to discuss and arrange for me to get my new pool liner. They were very knowledgeable about their products and what would be involved to get it done. I had a pleasant experience. I would definitely recommend them.
5 10 years ago (21-09-2016)