Reviews
Brad at high torque took time out of his day to fiqure out a converter problem that we had. The converter that was having the problem was from a remanufactured transmission that we got from another company. After talking with him we bought a converter from ITW (the mother company of high torque) and it worked perfect and got the vehicle back on the road. Thank you
5
7 years ago (24-03-2018)
Knowledgeable staff and they know what they are doing!!
5
7 years ago (03-01-2018)
I didn't actually have anything done here, which is what makes these guys so awesome! One of the guys there spent at least 30 mins with me (I had the check engine codes read and printed somewhere else). He looked at the codes and took the time to find the needed parts. He gave me some great advice on what my options were, and was extremely friendly. Fortunately I was able to drive my car down to Utah (where I live). If I'd had the time to stay up there, I would have had these guys do the work.
5
9 years ago (06-07-2016)
I would like to respond to these poor reviews on behalf of Idaho Transmission. First of all, Empey's needs to clarify all the details of the incident he is referring to in his disappointing review. Empey's had a vehicle in their shop that had an engine that had been changed from what the factory put in originally so the part they ordered and installed was incorrect. In their defense, they may have not known the engine was not the original but the installing mechanic should have compared both parts before installing. By installing the incorrect part, it damaged the part & our manufacturer would not warranty a part that was not defective but was damaged by installer. All of our items have specific warranties offered by the individual manufacturer against defects in material & workmanship. As far as the other two reviews, I have no idea what either are talking about or ever remember them. If there was a valid issue, we do stand behind our products. Installation errors are not warranties. Yes, you can install a release bearing incorrectly. Many people equate a warranty with automatic & total replacement of any part that goes bad for any reason. Once it leaves our premises, it is out of our control how the part was installed or what conditions it was subject to. WARRANTY DOES NOT MEAN AUTOMATIC REPLACEMENT .Our clutches are OEM Valeo and not Chinese import so again, the review about the clutch & the remarks about the Chinese parts is ridiculous . We are sorry that these individuals have such anger and would write such slanderous claims. Idaho Transmission does stand behind their product and has been an upstanding member of the BBB since 1976. If either of these individuals would like to call me directly and discuss this, I would be more than happy to see what the issues were because this is the first time I ever heard of either Destiny or Chris, let alone any problem they had.
5
9 years ago (17-06-2016)
Bought a reman transmission from them. Bought the extended warranty and have had problems since day one. Been back several times to be told it is what it is. Won't stand behind a product that they sell. Could have had a real shop build a transmission for the $3000 spent. Verry disappointed.
1
10 years ago (21-02-2016)