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Reviews, get directions and contact details for The Smith Group

The Smith Group
Address: 3477 S Pioneer Rd, Idaho Falls, ID 83402, USA
Phone: (208) 522-9800
State: Idaho
City: Idaho Falls
Zip Code: 83402


opening hours

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 7:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: Closed


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Reviews
My husband and I were getting ready to start a family and new we needed a bigger and more reliable car to fit our family and our dog. We got to work with Ron Brown who listened to all of our needs and showed us the best options that would suit us. He made sure it was in our budget and that we felt comfortable with our big purchase. He was great at answering all of our many questions and putting our minds at ease! We purchased that car and have loved it since the day we drove it off the lot! Two years later we found out we were having twins and we needed a bigger truck for my husband so we went back to see Ron and he found the perfect truck within minutes of us getting there. We will always be giving The Smith Group our business and will go back to Ron Brown for any new car we need!
5 7 years ago (03-03-2018)
I bought a brand new Chevrolet Cruze premier from them and it's been the best car I have owned. The salesman i had was so knowledgeable, kind, and never forced me into buying my car. And to this day, he still gives me the occasional call to make sure my car is running great and asks if I need anything. Definitely left there satisfied and with a new set of wheels.
5 7 years ago (01-05-2018)
These guys here at Smith Chevrolet are great! We stopped on in roundabout 5:45 looking to test drive a new Chevy Colorado. We didn't realise they closed at 6! Instead of simply telling us they were closed and sending us off with contact info, they greeted us at the door, let my wife and I both have an opportunity to drive the vehicle, and we're exceptional in the interchange of information afterwards. Very easygoing dealership, not pushy at all. Highly recommended!
5 7 years ago (03-06-2018)
To the jackass that was chewing out the parts and service guys on March 8th, 2018, your introduction is justified as it reflects the attitude and terrible manner you presented yourself to these hard workers. I have been to numerous dealerships and parts and service counters across the state and I know bad service. The only thing sour and worth going to any authorities over was your attitude and ensuring people like you are locked up. Everyone at the service counter was being fair and honest with you. They were telling you things regarding your vehicle that you refused to listen to and you automatically assumed they were trying to steal your money. If you took two seconds to get your head out of your own ass you would realize that what they recommended for repairs on your vehicle suited the climate and region you live in. I worked with cars long enough to know that harsh conditions like Idaho Falls require heavy maintenance to make sure your vehicle runs properly. Get. Over. Yourself! Each of the guys here have more class in their middle finger than you do in your entire family line. If you don't like the service go somewhere else or better yet learn to fix it yourself because with your attitude no one with half a brain would touch you with a ten-foot pole. Smith group you guys are awesome! I have never been disappointed with the Chevy service I've received when visiting you. It's always prompt, reliable and affordable. To anyone out there who possibly reads a review about these guys trying to rip someone off around this date ignore him and shame him in public. This guy is an absolute jerk with no respect for others in the service industry.
5 7 years ago (08-03-2018)
During the time I worked for Tadd Jenkins Chevrolet I always thought we had all of the customer base as well as the greenest grass anywhere. Leaving them and going on to bigger and better things and getting ready to buy a new truck. Well I found that the service, pricing and buying experience didn’t come from Tadd Jenkins Chevrolet. But from our local Smith Group. Thank you guys and thank you Sean Layton for way over pricing your trucks. The grass isn’t always greener under your American flag. I’ve found greener grass here in my back yard. Thank you Smith Chev. Love my new truck! Leaf Call
5 7 years ago (29-01-2018)
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