IHOP

Went for breakfast this morning and after being seated, it took the waitress (Elizabeth I think her name is) about 10 minutes to come to us. She got a drink order and walked off. Noticed other tables being seated for a long period of time and realized we hadn't gotten our drinks. Another waiter asked if we had been helped and we said yes. Got our drinks and put our order in with our waitress about 5 minutes later. We waited and waited and waited some more for our food. Watched at least 6 tables (that were seated well after us) receive their food. We finally just got up and left. A waiter came running out behind us asking what was wrong. We politely told him and left. Worst experience ever. Will never be back.
1 7 years ago (26-05-2018)

Let me start off by saying I NEVER leave bad reviews because I always try to be understanding and compassionate, but with that said, I REFUSE to hold my tongue on the service I just received. First red flag was when I asked for the blueberry topping that comes on pancakes to be on the side instead of on top, our waiter(an older Hispanic man with short hair) complained and acted like because the cooks were so busy that they couldn’t do that. Then we waited 45 minutes for our food while getting repeatedly passed by our waiter without so much as a “are you guys okay” or “just a little longer” from our waiter. Then he comes with our food(makes sure to point out that he went through such a hassle of putting the toppings on the side) and runs off without asking if we needed anything(I didn’t have the salsa that comes with my omelette) but I say okay no big deal, we’re blessed to have a meal, let’s just eat.... AND THE FOOD IS HARD AND COLD. Like it had been sitting 20 minutes and microwaved. The waiter passes by (we counted) 5 times in a 20 minute period and never stopped and asked if we needed a refill or ANYTHING! So I want to just get my check and leave. Nope, to get the check he would have to come by which he REFUSED TO DO! We get up to leave and then he wants to say “everything okay guys?” NO it is not okay. I understand being busy and I’ve had a career of working in a fast paced customer service based environment and understand things get hectic sometimes but this wasn’t that. It was BLATANT DISRESPECT. I will never be back though I would like to say the hostess’s were very polite , but do not stop here if you want anything short of a 2 hour eat, and any type of good customer service. If any management reads this , please REASSESS WHO YOU HIRE. You will not be in business long treating people this way. I’m sorry and I would never have left this review if I wasn’t so disrespected and appalled by not just our waiters actions but a lot of the whole staff! Let’s just say we weren’t the only people complaining today. God Bless and I pray that the waiter learns from this and finds it in his heart to either choose a career he will be happier in, or works on his people skills.
1 7 years ago (18-03-2018)

Visited here on a Saturday morning and got seated immediately. Our server Vee was outstanding and made sure our food came out timely and was visually pleasing. The meals were fresh and the pace was just right. Vee was the star of the show, making sure we were satisfied every step of the way; I would love to have her again.
5 7 years ago (24-05-2018)

Best IHOP I've ever visited. Great menu. Their wait staff are the nicest, most efficient crew, especially Eddy. Nice, clean restaurant.
5 7 years ago (12-05-2018)

Great clean place. Good Food delicious. The atmosphere is filled with Joy, and its surrounded with very friendly waiters and witnesses. A most stop in to eat Restaurant. A shot out to Eddie our waiter today 12-24-2017. Thank you you were a delight and IHOP Is Blessed to have you as one of their employee's.
5 8 years ago (24-12-2017)