izumi sushi & hibachi all you can eat

The short, and not so sweet of it : The tea was excellent, but the food was only mediocre - at best. However, they do have an "all you can eat deal. If you are the stereotypical, modern American who values "quantity over quality", then by all means "belly up to the trough". But if you have a more discerning palate then you might want to keep looking. My biggest issue with this place was not so much the food, as the attitude. THIS IS NOT THE PLACE TO GO IF YOU HAVE FOOD ALLERGIES. The staff had very little knowledge about this issue, and their limited, broken English made it very hard to convey the seriousness of the situation. ( They had no idea what anaphylactic shock was. ) Also, the music was very loud, and not really dinner appropriate. Some people may like this sort of thing; we were not impressed, and won't be visiting again.
1 7 years ago (19-05-2018)

This place has the rudest customer service of anywhere I have ever been. We went there with a party of 7 adults. We were seated. They never explained the menu to us or how to order. Luckily somebody in our party knew how to order. We ordered lightly on the appetizers. The table also ordered a round of drinks. While we figured out how to order off the rest of the menu we ordered the hibachi and sushi. We ordered too much sushi! I understand that as first time patrons she could have told us to try a few rolls and they would bring the rest out as we went along. She did not. That was our fault. Our drinks were spent empty most of the meal. We had to call her over multiple times to ask for sauces for the sushi and our hibachi. When the food was brought to our table she was pulled back to explain what food was which ( so we knew who ordered what) you would think that would just be courtesy. At the end of our meal she stated we wasted sushi (we still had about 2-3 rolls worth.) It states on the menu if you waste you will be charged half the cost. COST. They don't list prices on any of there stuff so she stated it would be $60 for 3 rolls (which she talked to the manager and got it lowered to $20.) She then told us she was adding a gratuity because of our large party. Since when is 7 people a large party. They never stated a gratuity would be added before the reservation or during the meal. There are no prices on the menu so they can feel they can charge you whatever they want for their food "wasted." The service was awful and we STILL had to pay $50 to her as a tip which I am positive she added the gratuity at the end because she knew her service was awful after they added the "wasteful" charge. It is not 26.95 all you can eat. Our party spent over $300 without even a thank you for coming in and adding all those charges. I work in customer service and I am really disappointed and down right angry for how we were treated. I will never return and plan on telling everyone I know not to go there.
1 7 years ago (27-05-2018)

Both times we ate in the restaurant, had very slow service. On Valentine's day, we didn't get our 2nd batch order taken for 45 minutes (no exaggeration, we timed it with the table next to us). We didn't even want it at that point but couldn't get a check either since she was nowhere to be found. Finally waved down a server from the other side of the wall. The one time I tried take out vs dining in, their system didn't even register my order so I had to order when I got there and wait. They definitely have some issues to work out.
2 7 years ago (11-05-2018)

Very clean. Delish is the word here. The hibachi was fab. The sushi awesome!
5 7 years ago (24-05-2018)

Some good sushi. Not the best ever, but it's better than anyone from the area will appreciate. #sushisnob
4 7 years ago (06-05-2018)