Jennifer Chow, OD

They are always very helpful. If something happens to my glasses it doesn't cost much to fix them. Very patient.
5 9 years ago (11-09-2017)

I went to get eye glasses. When I arrived I was told to pick out frames " several times" very helpful on this matter, before I even saw the Dr. I did the exam and bought the least expensive frames in the store. With insurance it ran me about $600. It is what it is. Upon receiving the glasses I took them home and after about a week still could not see. I was told to give it two weeks. I called back and insisted on another exam. Once I arrived the store manager gave me a very hard time about the second exam. Upon the 2 nd exam the Dr told me I had dry eyes and many variables would effect my vision on a day to day basis. After about a week I got my second prescription and still could not see. My insurance only covers one eye exam a year and she was not going to help me. I did finally figure out wearing the glasses up side down in bed I could see in my right eye. Fast forward 4 years later. I had not gone to another eye Dr as this one made me feel like it was " my eyes" and I just became resigned. Now it's time to take my drivers test and I knew I would not pass. I made a appointment with a optomologist This was like night and day the two appointments. I explained my story. The exam was extensive and thorough. I was never pushed into buying frames. I took my prescription to eye glass world and bought two frames. One bifocals one driving. Oddly enough my eye sight is worse 4 years later yet with my new glasses I can see what feels like crystal clear. And read. I felt a weight lift off my shoulders. Please do not ever become discouraged. This Dr is not good or caring and made me feel small inferior and un important. As if I was a bother.
1 10 years ago (27-05-2016)