Jolliff Glass Co

I do NOT recommend Joliff Glass Co. in Peoria IL. if you want the job done correctly and for your vehicle to be taken care of during the repair. I took my vehicle there for a windshield replacement yesterday. When I arrived to pick it up, the first thing I noticed was dirty footprints all over my door-sill. Then after getting into the car and closing the door, a plastic cover from the rear-view mirror that had been reinstalled improperly fell into my lap. I drove a couple blocks down the road and pulled over to inspect what they had done. The cowl seal running along the lower portion of the windshield had been torn and was not seated properly against the glass. I immediately took my vehicle back to Joliff. As I explained what I had seen, the Joliff employee who I was discussing the issues with said that he didn't believe that they would have damaged the seal. Then with regard to the seal not being against the glass, in one breath he stated that he wasn't a technician and in the next, he conveyed that the seal isn't intended to keep water out anyway! After trying to deal with this individual who was more interested in trying to make excuses and deny that they caused what I was showing him, I told him that I would work through my insurance company to get it fixed and left. After I arrived home, I opened the hood to find several button clips on the cowl that had been broken but reinstalled and missing button clips that were not even replaced! I also found that some clips were missing from alongside the windshield where the trim had been reinstalled. My car has less than 15,000 miles on it and aside from the manufacturer of the vehicle, Joliff was the first to install a windshield in it. As a result of the negative experience with Joiliff, I am now working with my insurance company to take my vehicle somewhere else to have these items corrected to repair the poor workmanship that was inflicted on my vehicle at Joliff.
1 8 years ago (26-03-2018)

Staff friendly. Fast service
5 8 years ago (18-05-2018)

I would not recommend this company to anybody. We took our company van there, and a month later the rubber molding came out. They would not replace it as they said it was not their fault, and was due to a faulty molding. The only thing they did to try and fix the problem was place urethane over the top of the bad molding that they had previously installed. Now I have a new windshield with a damaged molding and black urethane that they placed over the top to hopefully hold it down.
1 10 years ago (17-03-2017)

I have been working with Jolliff Glass for a number of years and they have always delivered consistent, high-quality, and honest windshield replacement and chip repair work. Jolliff Glass pioneered the automotive windshield safety industry. They are the best around and I would highly recommend using Jolliff Glass to anyone needing windshield replacement or chip repair work.
5 20 years ago (27-08-2007)