Reviews
Our family loves, loves, loves their tender grill chicken. If you have not tried that you are missing out. Unfortunately it is not as popular as their fried chicken and so it is only available at the KFC on 21st Street near Woodlawn. I usually call ahead and tell him how many pieces I want and they make it up fresh and it is fantastic!!! We've always been a fan of their coleslaw too.
KFC used to be one of my favorite places to eat but not anymore. The chicken was dry & there was only 7 pieces instead of 8 & 3 of them were legs, the Mac n cheese tasted artificial & I don't know what y'all did to your gravy, but it tasted burnt. The Coronal would be very ashamed. Bring back the original recipes, not what ever you changed & teach your employees what an 8 piece consists of. The service/cashier was great, just gotta work on that food service.
First visit was nice, famous bowl was perfect, second visit the workers sounded like they wanted to jump out a 12 story building lmao. The food was barely warm and quality was completely different from the first time. Also my girlfriend got wrong sides, wrong drink and no sauce even though it was ordered. Work on your consistently please
Here lately the chicken is not fresh, it is leftover chicken warmed up. Today we went through the drive thru and ordered a meal. The Mountain Dew was more like carbonated water with a splash of of M.D. flavor. When eating a chicken thigh I got near the bone and it was totally black around the bone. That means the chicken is OLD! You have to do better to ensure that your customers are getting what they pay for…. fresh food. I really liked this restaurant but here lately I’ve been really disappointed.
One of the best KFC locations I've been to so far! Friendly staff and great service while the waiting time in the drive thru was pretty fast. They never messed up any orders and the food always comes out hot and is still hot on the way back to work or on the way home.
Just went threw their drive thru and arrived home. I should have checked my order before leaving their drive thru. I am missing a piece of chicken. Being a single parent of three teen boys, working two jobs, it is a pleasure for us to eat out. With the cost of gas its not worth the trip back up there. So irritated because I don't have enough to feed everyone. When I call their location, the phone just rings.
I ORDERED A MASHED POTATOES BOWL WITH WHITE GRAVY AND WHEN I called to have it fixed the guy who answered the phone said he wasn't going to fix it because he was the one who made my order. I didn't even know the bowls came with the option of spicy chicken. I want the general manager to call me back! This young man should be fired for the way that he spoke to me I was very disappointed.
I ordered 2 of the Wednesday special at KFC, which is the chicken fried steak with cole slaw and mashed potatoes with gravy. This meal is fairly filling and we really wasn't very hungry, so the neighborhood cat got leftovers. Service was fast and friendly. I received extra packs of strawberry for the biscuits.
Your prices have gone way to high and your pieces of chicken are half the size they used to be. And your customer service is appalling. No empathy and took way to long to receive my food through drive-thruFood: 1/5
Staff very customer friendly. I went through the drive through and even though there was a line, it moved along smoothly.