Kitchen & Bath Gallery

We have Merillat cabinets in our house. Needed to change one of them and they are the Merillat dealer closest to us. I stopped in while I was in town and we talked a loittle and they recomended that I bring in a door from the cabinet so that they could get what I needed. Came back withe the door and they looked at it and told me what style/color matched. I ordered the cabinet and also cabinets and panel and trim to add a storage area to our mudroom. I ordered and paid for them. I waited and when they called and told me they were in went to pick them up. the panel that I ordered had one end damaged. Was told that he sure wished there guy that unloaded it would have noticed it on delivery. We agreed that I could get as much as I needed from the undamaged part of the panel and I accepted it. Got the cabinets home and unpacked them.......the color is WAY different. I realized that the match probably wouldn't be perfect, but they were very clearly a totally different color. I removed a door from the old and new cabinets and returned to the store. Thats when things went downhill. Was informed that Merillat had discontinued several stain colors, and our stain was not available anymore. Only recommendation they had was to have a cabinet custom made/stained to match. Great plan as I had paid for $1500.00 worth of cabinets that were unusable to me. I brought the door for them to match. They are supposed to be professionals, apparently not. No mention of the inability to get the right color before i bought and paid for the cabinets. I feel that they were quite dishonest with me. Buyer beware
1 8 years ago (16-01-2018)

Best people and services! A+
5 8 years ago (14-12-2017)

Great kitchen and bath designs and good prices.
4 8 years ago (24-04-2017)