Lakeside Marina

What a horrible experience. I purchased a brand new boat and had nothing but issues. First the owner Tom did my paperwork and didn’t get it done correct. After delaying my registration they had to send someone to my house to get signatures. I love over 2 hours from them. Next they did my taxes wrong and I owed the state money. I called them twice no call back. I ended up paying. My boat cover also had 2 broken snaps on it and they would not help. This is a brand new boat. Now the registered my trailer wrong. The renewals is 3 times the cost it should be. I called twice and again the owner Tom was rude and just wanted off the phone. He claims it’s the title company fault. One thing for sure is it is not my fault. They just don’t care. Do not buy from here.
1 8 years ago (22-05-2018)

Best service I've received on any good or service in a long time. These folks are friendly, knowledgeable, and truly want to provide a perfect and troublefree experience to their customers. If you are anywhere in the area of Lakeside, get your boat there!
5 9 years ago (03-04-2018)

Bought a boat from Lakeside in fall of 2017. They said it would be all check over and cleaned up (it was a used boat). Got it home and found empty soda can and verious other debris in it. I complained and took it back to be clean. Brought it home again and still found bottle caps in the cup holders and a fall foot ball schedule, plus asked that the carpets be cleaned. Gun wale carpets still dirty. I spent 5 hours tod a y vacuuming and cleaning the boat. Tom is nice enough, but the job just didn't get done. Their mechanic said everything on the boat works fine, now I'm wondering if that is true. I will be out on the water soon. Hopefully I will not need to write another review.
1 9 years ago (05-05-2018)

Every experience I've had with Lakeside has been enjoyable. Tom Free makes the boat buying and selling process painless. And the guys and gals in the service department are top-notch. I wouldn't go anywhere else!
5 9 years ago (07-09-2017)

What a fantastic marina to have here in Oshkosh. Great inventory and knowledge on boating. For a novice, Tom is the go to guy to help acclimate and has more knowledge of boating than I have ever seen. Makes the boating experience just as it should be a whole lot fun and safe. He is always is available for help and or questions and of course fun. The service department with Tom smock managing has gotten back to me in a timely manor and has always given the best advice for the service I needed on my boat. That's only the beginning. Sawyer Erickson has done a fantastic job with the marketing and the Facebook posts which always makes me wanting to keep looking for my 4th boat. Sue B
5 10 years ago (12-06-2017)