Lewis & Michael, Inc.

It pains me to give these guys such a poor review. The staff that was responsible for our move were in the main courteous and pleasant, but that’s about the only area where they exceled. Personnel were allocated such that a job that should have required two days to pack took three full days. Four guys showed up on Day 1; three on Day 2 (but one of them snuck out early), and only one on Day 3. On the morning of the actual day of the move **two** guys showed up! They finally determined around 1:00 pm that maybe, just maybe, they were going to need more workers. They finally finished up loading the truck around 7:00 pm. The skill level of the workers varied considerably. Some of the older workers, for example, seemed to sorta know what they were doing, but others were relatively clueless. One didn’t even understand how best to handle a moving dolly. They often didn’t use furniture pads/blankets on large items that required it with the end results one would expect — a lot of nicks and dings to large pieces of furniture, some expensive, some not. As an example, we had a large number of moderately-priced upright book cases — almost all were damaged in some way. Finally, the movers left a fair number of nicks and gashes on the walls as they moved stuff out of the house. I’ve been through a fair number of moves and am not so naïve as to expect movers to leave a house in pristine shape. But some of these guys seems unable to **not** bang stuff into the walls. Before the group left at the end of the move day, I pointed out to the foreperson a number of the larger gashes his workers had left and was assured that he would personally contact me within a couple of days to arrange for repairs. Right. I ended up doing the work myself (as he no doubt intended). I’ve been through some half a dozen major moves in the last twenty years, so know what to expect and I can confidently say this was the worst one I have experienced.
1 8 years ago (17-08-2017)

Easy to work with moving company. I'd highly recommend them for any local or long distance move.
5 9 years ago (17-03-2017)

Lewis and Michael help me with an in town move yesterday and they were fantastic! The 3 movers were polite, professional and quick! They loaded up more stuff than I had intially requested and still came in under the estimate. The were also proactive about issues with furniture and gave advice and helpful on all sort of things regarding furniture. They were also the only movers I contacted that came out and provided an estimate based on what items we had and proactively suggested how to box things like TVs and mirrors. All around great experience!
5 10 years ago (13-03-2016)

1. The sales manager, Mark Fussnecker, was extremely difficult to work with as he was nearly impossible to get in touch with until he wanted to have our stuff delivered a day early. We were given a range of dates as to when to expect the delivery and they ended up repeatedly calling in order to have the stuff delivered earlier because it was more convenient for their "dispatcher". 2. The driver was unprofessional. He showed up about 6 hours late and brought no help with him to move a 2BR apartment. We ended up having to help him bring stuff in or else it would have taken most of the night. 3. Several items were broken in the move 4. Overall, not worth the money. Amateur operation. Will plan to file BBB report after this experience.
1 9 years ago (11-07-2016)

Recently moved and used Lewis & Michaels, plenty of guys to choose from, these are just as good as the rest! Friendly-burly staff got my stuff moved in a jiffy! Reasonably priced, didn't hurt my wallet and got exactly what I paid for. Thank you L&M for doing the hard work for me.
5 14 years ago (19-08-2012)