Low Budget Movers

So the move into my new house went pretty fast. Three movers arrived and had me sign whether or not i wanted insurance (for an additional $85). Luckily I did. They complained about having to do back to back jobs the entire time but, they were fast. I had my couch in a storage pod so the rubber feet had become soft due to the heat. They took the couch upstairs and instead of carrying it over to where I wanted it placed they sat it down at the top of my stairs on my white carpet. Then proceeded to push it 15 feet across the room to where i wanted it placed leaving a black streak in its path. My wife tried to clean the stain while we finished unpacking but, by that point the rubber had cooled and dried on the carpet. So i spoke with a manager who said it would take 14 days for the claim to be processed. After waiting two weeks i finally reach out to them and for the next week received "let me look into it and ill call you right back" only to never receive a call. Finally I get a hold of the owner who says that they wont cover it and that he will only refund my $85 dollar insurance fee. I was not going to let that fly. 3 weeks earlier that wasn't the case and tried to say they're not responsible for whats on the bottom of my furniture. I would buy that for the first 3 feet of carpet. But by 15 feet, one of three people should have seen a black mark on the white carpet and stopped. Finally he caved and said that he would cover the replacement of the carpet. It took a total of 1 1/2 months of me calling them non stop (since they very rarely called me with any updates), one carpet cleaner and two estimates to actually get my carpet replaced. Which they never even called to see if i was satisfied with the carpet. They would have only gotten one star if they didn't replace my carpet in the end.
2 7 years ago (29-11-2017)

If you don't want to get scammed and talked down to like you are a no one by the owner Brian Myers do yourself a favor and look somewhere else. The reason I went with this company originally was because the advertised $80 per hour move fee with no additional fees. Please reference the attached fees to see how this company and owner choose to conduct themselves. He originally quote my wife for $450 to and 3-5 hrs to move (1) bedroom (not a house, just 1 bedroom) and a 7.5x10' storage from San Tan Valley, AZ to Chandler, AZ (right by the chandler mall, with the storage facility being on the way (ray & cooper) This ordeal took 11 hrs, yes you read that right 11 hours to move 1 small bedroom and a small storage unit. The owner was aggressive on the phone and would barely let me speak when the night was over and told me he would call me on monday (he never did I had to) I called him inquiring what such an astronomical amount given what I was quoted and what was advertised on his website. He became defensive and belligerent speaking to me like I was a child, when all I wanted was for him to honor the advertised price on the website ($80 hr) I didn't even mention him to honor the quote $450 and the ridiculous 11 hour move for something so small. He hung up on me, when all I want was to come to a resolution and not be taken advantage of unfairly. Yes, this is the type of company this is, will lie to you and then hang up on you. Such short sighted business practices. I went with "low budget movers" because of the rate advertised on the website, the irony of their name is something interesting. I am a real estate agent in the valley part of a huge brokerage, please feel free to reach out to me if you want to do business with movers that will not lie to you and then hang up on you. Check the photos attached for the blatant lies and disrespect.
1 7 years ago (02-04-2018)

They arrived on time, thank you! Got everything going fast and then drug it out for an additional 35-40 minutes before heading to the new place. Had everything ready to go, other movers I have used took no more than 2 hours to move us and I was better prepared this time and moved 1 mile down the road vs across town. Once arrived they were done in 35 minutes, actual packing the truck took 45 minutes, we we're charged for 2.5 hours. We paid for them to stand around, take breaks and bs. Good guys, only damaged my bed frame ( 1 guy carried it, the couch and bed??) So things were sat on payment because 1 guy can't do that. All in all we we're happy because they damaged very little and other places were far less careful so we paid them, tipped them and called it done. Would have been 5 stars if not for the obvious running out the clock and small damage from not carrying properly. We would still use them again due to not damaging our stuff, that's hard to find. So you pay a little more for better ending, all in all a decent deal.
3 7 years ago (18-11-2017)

The process was fairly easy, the office staff explained things well, and most importantly things went as they said they would. The movers were on time and worked at a good pace. The truck was packed effecient which helped shorten the off load. We moved our things in to a storage unit, which was the movers loaded for us, and got 1800 square feet in to a 10x15 unit, they knew what they were doing. The total bill came in almost exactly to the estimate which I appreciated, and was $200 less than the other bids I got. The movers were friendly, worked hard, respected our belonging, and took direction well. I will use Low Budget Movers again without hesitation.
5 7 years ago (01-10-2017)

Shout out to Liam for being by far the most professional mover I've ever encountered. This company as a whole is more reliable and cheaper than any of the previous movers I've used. 6 stars
5 7 years ago (22-09-2017)