Jones Moving & Storage

Excellent customer service and price. Took great care of us during our cross country move.
5 7 years ago (25-02-2018)

Recently I hired Jones Moving and Storage for a smaller home move. My new home was only blocks away from my former house so I was able to transport many, mostly small items, before Jones moved my big furniture pieces. I was concerned I wouldn't find a company willing to take the time and size of this move but Jones was willing, able and did a great job! They were also the only company of four that I contacted willing to move, unhook and HOOK UP my washer and dryer that I brought with me. They charged competitive hourly prices and actually lower than some other companies. The guys doing the hauling and packing were very nice, easy to work with (boss them around!😉) and took good care of wrapping my furniture before moving it. I was thoroughly and PLEASANTLY pleased with the entire experience with Jones Moving and Storage. I highly recommend this company! -Mrs Joyce Kosutic
5 7 years ago (28-06-2017)

The move was flawless. The movers were great and professional. Would highly recommend to anyone needing a mover.
5 7 years ago (16-12-2017)

Horrible service! They were booked for a PM move. They showed up 3-4 hours early without explanation, while we were in the final stages of packing our stuff. When I asked if they could come back later that day, they claimed we'd have to rebook for another day (not possible). The moving crew was entirely unprofessional. They kept ignoring our instructions as to what to move, leaving closets partly or completely filled without explanation. Each time I informed them of these lapses of attention, they had to stop and move stuff into already packed boxes or mix the items with other boxes. It made it difficult to unpack, since the requested labeling was wrong or non-existent, and goods were put in the wrong carton. My wife is still looking for toiletries and clothing since things were put into the wrong cartons. In all, it probably took an extra two hours for them to finish loading the truck due to this carelessness. Part of that time was the result of being forced to allow them to pack items because of the unexpectedly early arrival. When we arrived at the new apartment, they demanded payment, including the extra time and work they did because of their carelessness and unexpectedly early arrival. When I protested and asked to renegotiate the price, the manager, Candice, threatened to call the police if we didn't pay right away. They wouldn't even take the credit cards I offered, even though their written policy says they do. So I had to rush out and get the cash from the bank, as they sat back and wasted billable time until I returned. This was without doubt the worst moving experience in my life. Stay away — stay far away from this crew! I cannot believe these positive reviews, because my expedience was opposite, and I can't believe it's not typical.
1 7 years ago (31-08-2017)

Jones Moving as a family owned business is a caring and careful company. They have moved me twice with no damage or losses. I will use them again and highly recommend them to you.
5 7 years ago (22-10-2017)