lululemon

The service we had at your location was perfect. We went to multiple stores looking for outfits for my wedding party and the associate we worked with (Allissa) was awesome. She was the only one motivated and driven enough to find the shorts we needed. I had gone to the Scottsdale quarter location twice looking for help and thankfully we tried your location. She saved our wedding and earned our business for a lifetime. Thank you so much! I would give 10 stars if I could.
5 8 years ago (15-08-2017)

Best Customer Service Ever Received!!!! The store manager on Sunday afternoon (6/11) was the NICEST woman I have ever come in contact with; and I apologize in advance for now remembering her name because she deserves tons of credit. I had a problem with a previous purchase and she was more than willing to help. So much so, we ended the transaction with a hug! Some might say it is their job to fulfill a customers needs but it was the most pleasant and graceful transaction I've ever had. Thank you for being so amazing and spreading that support throughout your store! You are a fantastic leader and set a AMAZING example for the rest of the Lulu crew. Thank you again :)
5 8 years ago (12-06-2017)

Love their clothes.. a little over priced but worth it
4 8 years ago (24-10-2017)

If I could rate this store less than a star, I would. My girlfriend -- Miranda -- and I do not mind the product because we know the prices are high and we enter the store expecting that. What my girlfriend did not enter the store expecting was utter disrespect, blatant and unwarranted push back and an insurmountable amount of unprofessionalism and borderline discrimination shown by the manager at this location. Miranda was followed throughout the store, as security often does when they suspect someone is stealing. Once Miranda was done shopping, the manager was reluctant to take Miranda's money because "she didn't feel comfortable taking her money", though the machine at the store determined the bills were real. When Miranda asked for a box to hold the clothing set that Miranda had gotten as a gift for her mother for Mother's Day, the manager denied that she was getting a clothing set as a gift and, again, was incredibly reluctant to provide one for Miranda. To make matters worse, the manager did this in front of her employees and other customers. Neither Miranda, nor I, appreciate the disrespect and accusatory implications set forth by the manager of this store. Then, to top it all off, when asked, the manager did not provide her name because, "she didn't feel comfortable giving it out". Prior to this experience, we had never had a bad experience with Lululemon (outside of a lost pair of leggings at the fault of UPS, not Lululemon). However, as a result of this experience, we will never shop at this location again, if we even decide to shop at Lululemon ever again.
1 8 years ago (13-05-2017)

RIDICULOUSLY EXPENSIVE CLOTHING JUST FOR RUNNING. Pushy and high-strung sales people. Seriously, $75 for a Walmart-quality long shirt for running? $120 for a light sweater for running? I like the color palette they use though. Go to ROSS Dress for less. I have found great Nike, etc gear there for $30.
1 9 years ago (19-11-2016)