Reviews
My daughter had a party on yesterday and it was amazing!! The scientists were so engaging with all the kids and included them on each of the experiments! The kids loved the hover craft and cotton candy! Oh the adults loved the cotton candy too! We highly recommend Mad science for your next birthday party!
5
7 years ago (04-12-2017)
I have been with Mad Science of Dallas and Fort Worth since 2015 and overall my experience with the company has been awesome! This summer I have temporarily transitioned from an instructor position to an office position within Mad Science of Dallas and Fort Worth. This has allowed me to see the business from more than just one angle. We all work hard in the office to make sure customers are well taken care of, and that includes taking care of our instructors and making sure instructors have enough supplies for their programs (there are policies and procedures for this). At Mad Science of Dallas and Fort Worth instructors are viewed as Chief Experience Officers capable of delivering science programs that are educational, engaging and fun! As such it is very important for the office team to monitor instructors' performance over time. Unfortunately there have been a few instances where customer feedback on a Mad Science program has been less than positive. If customer feedback on a program is less than positive this can affect the hours given to the instructor that delivered the program until further improvement. Mad Science of Dallas of Fort Worth is in the business of delivering fun and educational customer experiences and owes it to customers to continue to keep that as a priority.
5
7 years ago (11-07-2017)
Dr. Daisy & the wonderful staff at Mad Science gave my son the best 8th birthday he could ask for! The party itself was amazing! Dr. Daisy met and exceeded our expectations! She did multiple experiments, showed up early, dressed up in a lab coat and was very energetic and knowledgeable about Chemistry. My son raved about her after she left; we all did!!
They didn't charge me for anyone under the age of 3, which I appreciated. I was very impressed and will recommend Mad Science to my family/friends in the future.
Thank you, Mad Science, for helping us give our child a wonderful birthday party and a lot of fun memories that he will hopefully treasure for a lifetime. I literally could not have asked for a better party! :)
5
7 years ago (24-07-2017)
As an educator I have been collaborating with Mad Science since Fall 2016 and have always been treated respectfully by management. I've been in charge of after school programs and have always gotten the hours promised, my materials have always been complete for the activities and experiments and any issues resolved quickly.
The whole staff at Mad Science are a great and professional team always looking to do the best for their employees and customers.
Children loved the programs that I have facilitated, they learned to collaborate with their peers and gain an appreciation for STEM careers that otherwise would not be able to acquire.
Overall, I think this is a great organization!
5
7 years ago (10-07-2017)
I worked at this Mad Science for 4 years in college. The owners treated me and the other instructors like family, and still do. We always strived for excellence in our content and delivery. They led a culture that empowered the instructors to manage their own schedule and workload. They also personally ensured that the customer was satisfied, and although complaints were very few, they responded to them quickly.
I participated in countless birthday parties, in-school stage performances, and after-school classes as "Dr. Strange." The kids and parents were almost always delighted with the program. The leadership was passionate about what they did, which was deliver excitement and curiosity to children. Getting kids to be inquisitive was our goal, and I'm sure nothing has changed!
Now that my own daughter is starting kindergarten, I hope Mad Science is an option at our school. I'm looking forward to making slime and having indoor fireworks at her birthday party. Ignore the negative reviews, you can't go wrong.
5
7 years ago (11-07-2017)