Magic Nails

Every time I read a negative review of Magic Nails, I am honestly surprised. I have been going there for about 3 years, and would not go anywhere else. My nails are gorgeous every time, the price is fair, and the people who work there are professional and friendly (even when I have personally witnessed people being rude to them). I think if you use common sense and all-around basic human decency you will have a fine time at Magic Nails. For example - if you don't want to have to wait for a walk-in appointment, make any appointment first. If something isn't going right with your appointment, say something. Every time that I have been there when some kind of error has occurred, the employee has been more than willing to fix it. Also - take into consideration that silence from your nail tech while they do your nails isn't rude - it may be that a) some people like a quiet nail experience so perhaps the nail tech doesn't want to ruin that for you or b) realize that maybe the person doing your nails doesn't know English well enough to have a long conversation. In my experience, doing these things (also known as things a considerate person should do for an appointment at any establishment in general) and not being an ass result in a pleasant appointment, every time.
5 7 years ago (19-05-2018)

My experience started off normal. I selected my color (I was getting an acrylic fill), the man filed my nails down, and then I washed my hands. Once he got the acrylic fill in place he went to find the color I chose and came back with a different one. I told him I didn’t want the color he chose, but the one I chose. He ARGUED WITH ME about the color selection for FIVE MINUTES. After he finally agreed to do the color I chose he began aggressively filing my nails and filing into the edge of my finger. When he took the nail buffer to my nails he was going to fast that he didn’t even get my whole nail and kept hurting my fingers squeezing them to hold them still. When it was time for the clear coat he missed a lot of my nail down by the cuticles. Oh, and I want to mention when he sensed me getting angry after the paint dispute he stopped what he was doing and made me pay in advance which was highly offensive because I watched the other people while I was there pay when they were done. I won’t be going back. It was a place where everyone looked like they hated their job, they apparently don’t listen, and half the girls were dressed like they were about to go clubbing.
2 7 years ago (28-04-2018)

Fantastic job. Their polish stays on longer than anyone in town. They are honest. Teresa who does my nails does a superb job. I had posted a negative post a year ago; wish I could delete it. I went other places and can't compare the work
5 8 years ago (04-02-2018)

I see that the staff/owners are giving themselves 5 stars here to try to make this place look better. I had a horrible experience here with my daughter where the staff felt it was ok to mock us throughout our appointment. For your information Magic Nails staff, just because you are speaking a different language doesn't mean your customers can't tell that you are laughing about them. I might have excused some of this if they had done a good job, but sadly it was as poor as the customer service. Why isn't there an option to give zero stars?
1 8 years ago (29-11-2017)

My first and my last time.. My weeding is this weekend and I had a gel manicure a week and a half ago for my bachelorette party. I am a nurse and my nails are always short, I grew them out for the first time over the last few weeks and they looked awesome length and shape wise. I went for my appointment and my the girl doing my nails couldn't understand me at all, she filed my nails with a course file aggressively bending the nails back over my fingers, then she put the acetone on them for only a minute then began aggressively scrapping it off. This was very painful as the acetone hadn't had time to work and she againwas bending my nails back. I couldn't sit still in my seat this hurt so much. The tops of my nails were scrapped so hard a couple of them were split and she again filed them until my index finger was tissue paper thin. I had to ask her to cut them all because they were VERY damaged. Did a bad job painting as well, the paint is down onto my cuticles and under my nails. She also didn't let me look through the colors, insisted I came over to her seat then started right in before I had chosen anything and there were not busy at all had several girls watching shoes on their phones.. I never give a small business a bad review but I will never go back and I wish the first time I went wasn't for my wedding.
1 8 years ago (27-09-2017)