Mann Travels-Hickory

Booked a cruise , used them several times , always pleased .
5 7 years ago (05-04-2018)

I visited the building and waited three minutes to be seen. Someone came up and asked me to fill out a piece of paper and told me the person I would need to speak with about cruises was out to lunch. I left my request via the form with the office attendant that greeted me. Three days after I visited the agency, the travel agent emailed me (even though I left my phone number) to inform me that "they could not find any cruise lines departing during the time I requested". She provided me with no other options to consider. I would have hope that she would invite me in to the office (or called) to talk about other options... It was a very short and curt email with no pleasantries. The entire process felt as if I was bothering them by asking for their assistance.
1 8 years ago (12-07-2017)