Massage Envy - Needham Street

Great service, amazing facility. I highly recommend Ricardo for deep tissue massages. And the membership and prices are affordable.
5 7 years ago (07-04-2018)

Today for the third time, I tried booking an appointment, and all were two weeks or more away. I really like the two therapists I see but seldom get an appt. The staff who answered my call could barely conceal her impatience. Cost s raised despite signing on at a lower price, which should have been honored. Something feels off here. Searching for other places.
1 8 years ago (21-01-2017)

The therapists have been fine, but there has been lot of turnover. There are many fewer therapists than before, so it is hard to get appointments to fit a working person's schedule without booking very far in advance. Consequently, I accumulated a lot of unused massages, and finally decided to cancel my membership. To do so, you must come in and fill out a termination form. All accumulated massages are lost and are not transferable, even to my wife. However, they make you wait 10 days for the termination to take effect from when the form is filled out. My billing day was 2 days from when I called, so I'll be charged for another unused massage. I can't get out of this fast enough. It may seem like a good deal, but it wasn't for me. If your schedule is very flexible and you don't care about having a long-term relationship with your therapist, it may work for you. There are better options.for most of us.
1 9 years ago (05-04-2016)

My experiences at Massage Envy have always been positive. I know there have been problems with staff in the past, (what place doesn't have the occasional bad egg?) but their current Front Desk staff is so friendly and happy to help work through any questions you might have. They have a great range of therapists, and I always make sure to see as many different ones as I can so I know who I really take to. The manager is so friendly too!!! I used to pay over $100 for a 90 min massage, which is not that unusual...but this meant I could only get massages MAYBE once a year. With ME's affordable prices, I'm able to go a lot more frequently to keep me healthy.
5 11 years ago (23-04-2014)

Great Place!
5 7 years ago (05-12-2017)