MasterCraft Boats of Chicago

I had a quirky issue with our 2012 Mastercraft that was not resolved after a trip to a different dealer in 2017. Mat and the team squeezed us in to their schedule right at the busiest time of the year to save me 8+ hours of round trip driving to the next dealer with availability. Mastercraft Boats of Chicago was able to solve the issue without burning loads of diagnosis time and were diligent to test their fix and ask for my feedback once I was able to personally re-verify their fix in the water. Great communication, thorough work, and friendly, above and beyond customer service!
5 8 years ago (14-05-2018)

Having been a service customer for three years and recently purchasing a 2018 XT22 there is no other option. The sales/service team is incredible and I will always recommend this dealer to fellow boaters
5 8 years ago (05-06-2018)

When buying my Mastercraft, MasterCraft Boats of Chicago didn't have exactly what I wanted. I showed them an X30 I did want at another dealer and they encouraged me to not to pass up the good deal. After I purchased my new X30, MasterCraft Boats of Chicago helped me with warranty questions....again with nothing in it for them. They are my service pros, go to team and unbelievable people. They put the customer first no matter what. Thank you all so much for being an excellent dealer...!
5 8 years ago (23-03-2018)

Purchased a MasterCraft NXT20 in 2017. I dealt with Mat and Colton (yes Mat is only spelled with one T). I couldn’t ask for a better experience. When I make a purchase like this I do every bit of research that I can and all my questions were always answered with patience. Calls were returned promptly and all promises were kept. I would highly recommend MasterCraft Boats of Chicago!! - Dan
5 8 years ago (19-04-2018)

What a great experience we have had so far with Mastercraft Boats of Chicago. From the moment we walked into the showroom to look at the used NXT20 we were interested in, we were blown away by the super friendly staff. I can’t say enough great things about our salesmen Colton and the general manager Mat. They were friendly, knowledgeable and super helpful with every aspect of our boat purchase. Since the purchase they have bent over backwards to answer every question we have and they have given us great advice on how to best to outfit our new boat before we hit the water. The service department has gone above and beyond as well making some small modifications to our boat before we take delivery next month and have done a wonderful job. We are very happy to be part of the Mastercraft Boats of Chicago family. If you are looking for a boat and want to be treated like family, stop by Mastercraft boats of Chicago.
5 8 years ago (17-04-2018)