Medley's Auto Care

I have been going to Medley's for at least 25 years. I, my family, and now even friends go to them when we can. They'll give it to you straight and take good care of your car. I trust them completely. As someone who doesn't know a whole lot about cars, I'm very grateful for them.Services: Oil change

Not good people. Treat customers badly. My wife has insisted on taking her car here a number of times. I've been skeptical of their honesty and quality when doing air conditioner repair and brake replacement as well as other jobs. They don't spend proper time triaging problems. Came in to drop my wife's car for CEL. Owner at the counter didn't listen. Interrupted me several times. He had a phone call with a customer while I was there. Customer seemed to balk at a +1k bill which he curtly repeated 3 times. Owner was a proper dirt bag. They don't seem to want to do quality business in exchange for money. Stay away.

i went to this store because i do have no idea about car stuff and my engineer light was on and i was wondering about that. however they charged to me, 75dollar so kindly for check everything about my car but, they did not find anything about my car issue. When i back to store for get back my car, i asked to them for driving gonna safe or not? they was okey with that so i trusted them. after couple days later, my friend's father want to check my car for me and we open the door for reach engine and woaw! they forgot to put on oil cap ! and they let me drive my car like that ! on machine, every where was have a lot of moto oil ! it cost to me more than 75 dollar ! for future if you will go to this store be sure all piece of car is still on it. file:///C:/Users/lgn-sdflm-fd/Desktop/unnamed%20-%20Copy.jpgService: Auto engine diagnostic

I have never been a shop were they don't tell you the price up front. Tricks, games, lies! That's all this place is about. They're not honest and up front. They don't tell you their prices before doing work, he told me I should have asked. They were very rude, and over talked me, trying to be intimidating, I'm sure he wouldn't have done that to a man. Poor customer service, horrible treatment I thought I was being tricked, just dishonest. Women beware!

Great place to get your car fixed. I'll be back if I need a mechanic to work on anything.

DO NOT GO HERE. Absolutely the worst service I have ever received. I took my car in for a mechanical issue and by the time I picked it up they charged me with hundreds of dollars for parts I did not need. Even worse, the mechanical issue with my car was not fixed and was given back in worse condition. My car continued to overheat after my third time bringing the car to be fixed extremely frustrated and eventually shut down and started to smoke in the middle of shelbyville rd. Today I had the car towed from their shop to another mechanic which now had to replace my engine due to the damages. Medleys gave AAA THE WRONG CAR!! Careless errors. These guys do no know what they are doing.

These guys are the real deal! Visiting Louisville from out of town. Had a problem with shifting my truck. Problem solved and fixed within a few hours. Extremely professional and courteous. Highly recommend.Services: Transmission repair

I'm so grateful for the service and care I received today for my car. I will definitely use Medley's the next time I need service or repair. Kathleen L

I've been going to Medley's Auto Care for over 10 years and generally I've had positive experiences. Today I took my car there because the engine started making a lot of noise yesterday at idle. They appeared to be confident in looking at it and seeing what the problem was. They did mention initially that it could be air compressor, but to be honest, I knew it wasn't that because there weren't really any symptoms of that issue happening. Probably should've made me reconsider, but truthfully, I trusted this place, so just kept waiting. They took the car back to look into it to try to get a diagnosis. Finally they came back and said i should take it to the dealer because it is an engine problem and since its under warranty it should be simpler. I asked if he knew what the issue was, and he just said its an engine problem, we are still looking at it, so I waited some more. What he did not explain was that they don't actually do that type of engine work and would not be able to actually diagnosis. So, I walked out of Medleys with a $150 bill for diagnostic analysis, but the only notes on the invoice are that there is a noise coming from the engine. So I paid $150 half of my warrant deductible for them to repeat what I told them back to me. It's not covered by the warranty because they only cover diagnosis from a place that actually do the repair, and the warranty company also pointed out as I did to Medley's that they didn't actually diagnose anything. That being said, this is a great place to go for oil changes and other routine maintenance. Don't go for anything else apparently. I won't be going back at all because $150 to do absolutely nothing for someone who's gone there for 10 years with multiple vehicles is bad customer service. I'm really disappointed. If they had just been upfront and said that they couldn't do this type of work and instructed me to go elsewhere before racking up service time, I would have really appreciated it and totally understood their limitations.

I had the water pump fail spectacularly in my truck and needed it repaired in a hurry. I already had the part I intended on doing it myself, but the rain killed that, but needed it installed that day. I called them, took it right over before noon and had it back in running order by 3:30. Reasonably priced, especially for this end of town, and super fast turn around. If I have anything else beyond my abilities, or that I just don't wait to undertake, I will be back.