Mercedes-Benz of Easton

Words can’t describe how happy I am with my new vehicle and the exceptional customer service I received from this location, Chris assisted me throughout the whole process in finding my vehicle and answering all my questions and concerns, making the entire process smooth. I’d like to also add that Cody is amazing, he assisted me in setting up my new car and went over all the features and how to use them, he took his time and made sure I was all set to hit the road. I truly appreciated that. To whoever looking to purchase, I highly recommend getting in touch with Chris. Thank you so much Chris and Cody for everything. God bless you all.

The team at Easton just made me feel confident and overall eased my mind when it came to the purchase of my car. I got a car that I could see my self in for a long time and thanks to everyone I had and have no regrets on this purchase. The team that worked with me up there consisted of Eric G, who was my initial point of contact. I reached out to him an hour before close and he responded with a comprehensive video custom made to me and the car I was interested in within about 15 min. I was impressed. By the time I finished the application it was closing time so the next morning Eric reached out with the finance options I had and we picked the one best suited for me and set my apt to meet in person for Saturday morning since I do not live in state. I arrived Saturday afternoon and we began the process. During this paperwork process I was introduced to Scott, and upon meeting him was told that I had the option to finance through MB and I was happy with this news because it was better for me. After purchase was complete I was introduced to Cody. Cody helped me feel comfortable in my new car showing me the ins and out of the beautiful technology held within my new car. He offered to take pictures of me with my new baby and didn’t make me feel weird about it, no matter how many I wanted him to take. Overall I was very pleased with everyone and I couldn’t have asked for a better car buying experience. Eric, Cody, and Scott you guys rock! Thank you everyone with MB of Easton!

I would like to say thank you to Cj, Ryan, Richard, and Corbin , For your dedication and good customer service, you represent Mercedes-Benz of Easton in a very good light. We love our new vehicle that we purchased a 2024 GLE 53 AMG coupe, I just received it back with the wheels being powder coated the ceramic coating and the front windows tinted. planning on returning in the next few months to purchase another vehicle from you all and will definitely be recommend all my friends and family to purchase their new vehicles from Mercedes-Benz of Easton. I’ve added some photos of my vehicle.

Impressed with the service of the sales and loan department. Easiest transaction buying from a dealership I have ever experienced. Will definitely drive 5 hours again to buy from them. Thank you to everyone that I dealt with there!

I've been getting "his/hers" MB's for over 10 yrs @ Germaine Easton MB. I've always leased. They always rise "above & beyond". Just last week, for the first time my lease went past pre-paid servicing. I saw the proposed charges. I texted my sales associate Chris that afternoon, and over texts he found a brand new replacement, in the color I loved with the packages I desired and closed the deal within 2 days. He even got me $500 off from a new rebate offer. I forgot to bring the spare key fob to the dealership, he came by my house the next day to pick them up. Now that's excellent service! HIGHLY recommended. My wife’s car was looking a little bit in need of some affection. Mercedes offers deep, clean and detailing. The car looked amazing smelt fresh, and was showroom clean.

Eric Gray is terrific! I live out of state, and was interested in a used EV that Mercedes-Benz of Easton had on their lot. I spoke with Eric, and within minutes he sent me a custom-made video to address some questions I had about the car. He puts a lot of energy and effort into customer service, quick to respond and thorough with the follow-up. Although it turned out not to be the best vehicle for my needs, I am confident I would have had a good buying experience with Mercedes-Benz of Easton.

Loved my experience! Bought my daughter her first car and everything was great: the people, price and the whole process! Worth the 3 1/2 hour drive! Now my son wants a mercedes too…yikes!

Went above and beyond my expectations. Excellent service, extremely thorough and honest work with very fair pricing. I will return in the future any time I need repairs done that are beyond my capability. Jason Jordan was very helpful. If you live in Ohio and need your Mercedes serviced, this is the place to go. They will take care of your car to the highest standards possible, and repair it in a timely and comprehensive manner. I received my car cleaner than I brought it in. Thanks again Jason and Brandon. I will be returning in the future Derek

Eric did great job with my purchase. Worked with him to get my girlfriend a car without her knowledge. She was really surprised. All details were done meticulously and lived up to the reputation.

Canaan was awesome in helping us join the Mercedes Family. Everyone was amazing and made us feel at home . 10 out of 10 ! Don’t sleep on this team if you are in the market!