Reviews
This was a wonderful shop and I had the best experience- not to mention I said yes to the dress!! Rachel was absolutely amazing- she wasn't just in the background pulling gowns-she was apart of the whole experience, helping me to explore different styles and options they have a huge selection, listening to my preferences while still helping me to venture out of my comfort zone, and while working WELL within my budget never making me feel pressured to spend more. My dress was a build your own type gown where every piece could be added or altered skirt, top, sleeves etc. Rachel added the final touch with an off the shoulder sleeve- when I stood in front of the mirror I literally starting bawling and Rachel was right there celebrating with me. They even busted out the celebratory champagne!! I couldn't have had a better experience. Rachel also followed up with me several times to let me know my dress had come in, that it had shipped and even followed up after my wedding. This is the kind of customer service a bridal shop should have for a brides special day.
I am glad I DID NOT BUY from here today. What was meant to be a fun and amazing experience turned out to be an awful time. I had booked an appointment online and they did not see my name. The store was dead... yet the sales lady did not take care of us. I was really close on picking a dress today, but her attitude ruined my experience. She did not bother getting to know anything about me. She never brought a dress that fit what I wanted, we did all the work. Did not feel welcomed. I would understand if it was a busy day, but it was empty. Worst customer service. If you don’t want to sale and work with brides, find a different job.
I cannot thank Mia's Bridal enough for making this the best experience I could ask for. They were the first bridal shop I went to and absolutely the best. Leslie and Amanda made me feel like I was their only bride and got a good feel for my style, but were not pushy at all. The store is very elegant but comfortable! I purchased a dress, and then the next day I realized I wanted the a different dress that I had tried on. Amanda the store owner was so understanding and worked with me and the designer to make sure I could change my order and get my dream dress! They even helped me customize the dress. They made it seem effortless and accommodated to what I needed. I know other girls that have gone here and have all had the same experience.
Mia was my second stop when shopping for my wedding dress and was the BEST experience. Understanding the circumstances would be different from normal with COVID, I was still able to be accompanied by my mom, sister, and future mother-in-law - and had the whole place to ourselves! The owner - Amanda - assisted us on our visit, and it was the most wonderful experience. While I had an idea of what I was looking for, Amanda was able to bring that to life! The dress options were plentiful, and the customized service really put things over the top. If I had to do it all over again, I would choose Mia as my first and only stop - knowing they would provide the best experience for such a big day!
Mia Bridal was the second store I went to and I bought my dress right away! The store was so nice and the girls helping me were so kind! I bought my dress off the rack and brought it home that day. Even in the midst of Covid-19 restrictions, shopping here felt clean, safe and fun! My stylist Lesley was incredibly helpful! She did everything in her capacity to help me feel cared for and excited! Definitely ask for Lesley.
Had such a great experience at Mia Bridal Couture. They were friendly and very helpful in finding the right dress. The ambiance of the place was just what you want when going shopping for gowns. I was on a time crunch for picking a dress for my wedding and they made the process completely stress free. They were able to work with me with the gowns they had on the floor and I couldn’t be more pleased with my experience.
Wow! This store is absolutely stunning. The dresses are gorgeous and the staff is incredibly helpful. Rachel is the type of consultant who really makes you feel comfortable and enjoy the bridal experience. Whether you walk in for accessories or your gown Rachel makes you feel important and really values every bride! This place has been recommended by tons of fellow bride friends who have said that the staff at Mia makes this a flawless experience from the moment you walk in to find your dream dress to the moment you pick it up for your big day!
Highly Recommend! This was my 3rd appointment. Had looked at a couple places in the Austin area without success and decided to look in Houston. This place came recommended by a friend of mine. They had a great selection of dresses at several different price points. I went WAY over my appointment time spent almost an hour in my favorite dress there and was never rushed/felt pressured to buy a dress. I found a dress I loved but had booked more appointments for the weekend, so I wanted to keep looking to be sure, however I ended up coming back the next week because I couldn’t quit thinking about that dress! Sarah was great, super patient! Even helped me find a veil that matched perfectly! If you are looking for a wedding dress in the Houston area, would definitely recommend this place!
Holy cow! From the second I walked in, Brittney made me feel at home. It felt like I was explaining my wants and likes to a friend. Everyone at Mia Bridal took a genuine interest and investment in helping me find my dream dress. AND I DID!! It was an intimate and personal setting, and I felt like everyone was dedicated to making me happy and helping find what I needed. Such a joyous experience, and I’m so happy I went to Mia Bridal to find my dress!
Some good things: I came here about 30 min early to browse, which they allowed. The lady in the front was quite helpful as my consultant was still busy with her current appointment. The store is cute and cozy and it wasn't awkward when my friend and I lounged around until my appointment time came around. The reason why I wanted to come here was partially for a specific designer which was listed on their website. However, they told me they don't carry her anymore and didn't apologize for their outdated website. They tried to build the dress I wanted by using a dress from the trunk show that weekend and adding some accessories. Though I did like the dress, it still wasn't the same dress as the one I envisioned, and I wasn't coming in to throw a couple thousand at them on a dress I had just discovered that day. When I told my consultant Sarah that I have to sit on it for at least a month, she said "oooh" in a weirded-out tone. So I calmly explained that I'm a very indecisive person in general to which she replied "is this how you were with the engagement?" To which I just chuckled because I wasn't sure exactly what she said and didn't think she would actually say that if she wants me to purchase a gown at this store. My friend later told me that I did not hear wrong. She even asked me if I had other appointments that day and seemed turned off when I said I did. Later, she gave me a card with the cost of the dress that day vs. if I were to buy the dress at a later date $1100 difference, which didn't make it any easier on me, as I was already pretty upset before that point. I asked if I could call them later if I do want the dress, and she said that since their last appointment for that day ends at 3:30pm, I only have until 3:30pm to call them. I almost bought the dress, but my reasonable friend convinced me not to because I had a whopping 1 year and 2 months before my wedding and had been to 2 bridal stores, which Mia Bridal Couture was well aware of. In summary, they are pushy and want to make a sale, whether you are absolutely sure you want the gown or not. I felt extremely pressured and I'm unsure why they have so many good reviews. I ended up getting my gown at Joan Pillow, where I had the complete opposite experience of the one at Mia.