MINI of Manhattan

Friendly and professional sales department. Service management, scheduling, loan car five star but... service mechanics need more training. Practically after my each visit I had to come back to do some adjustments and/or corrections. Like it couldn't be done in the first place (that's why three stars).
3 8 years ago (31-05-2018)

Awful service department. They never pick up the call, and they are constantly trying to rip you off for unnecessary things on your car and not solving the issues. Every dealer is over priced but this dealer is not two or three times over priced, but they are more than 10 times overpriced. Avoid at any coast. All I am saying shop around even if it is at different mini dealers. Never again. I love the Mini but definitely this dealer does represent them.
1 8 years ago (23-05-2018)

Ask for Sasha (Alexander) if you're going to buy a car there. He's the best! Super friendly, knowledgeable, and genuinely passionate about Mini Coopers! Be sure to take a picture with him at delivery.
5 8 years ago (02-05-2018)

This is my first time leasing and also my first mini countryman. I had a great time working with Sasha (Alex) Lezhen. He was very detailed and personable. Even though I did plenty of research before I signed the documents, as a first timer, it was still a little overwhelming. Luckily, Sasha made the whole process easy, explained everything to me and made sure I was comfortable with all of it. I had difficulty finding certain documents; he worked hard and very patiently to help me get things done just like a good father would. I couldn't ask for a better experience. I've been driving my mini for 2 weeks now and I absolutely love this car. I'm very thankful for Sasha for helping me getting my first mini. He is a great salesman who loves the product he sells, enjoys making customers happy and passionate about what he does!
5 9 years ago (30-12-2017)

As good as the sales experience was at Mini of Manhattan , just as bad service experience is here. Service advisors never call you or email you when they said they would, blame each other, don't deliver on time, take too long to fix a car. Not even in the same league as serive at BMW dealership which is only up the same street.
2 8 years ago (17-04-2018)