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Reviews, get directions and contact details for Motel 6

Motel 6
Address: 3223 S Lp W , Houston 77025, TX, US
Phone: (713) 664-6425
State: TX
City: Houston
Zip Code: 77025


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Reviews
Room was pretty accommodating for a family of 5 but dang! No room service for 4 nights and 5 days?? I kindly went downstairs to front office and I was trying to add on 2 more nights for my stay, the guy in the morning he was very helpful and kind was able to keep my room for the extended days, he did asked if I’d like room service in my room and I said of course, within the period of time I was there there was no room service, has to sleep with the same covers and sheets for 5 days. I asked if I could I get some more towels and bed sheets nothing major and something I could done on my own if there was no cleaning staff but my gosh for 4 days!??? Either they need to get the elevator back on working or something to have room service in every room upstairs! Not complained but just that little detail other than that it was fine my stay.
Well, the staff was pleasant. I stayed at this location just to quiet my mind for a few days. A non smoking room will always be my request. The room smelled of smoke upon entering and my clothes and bags absorbed the stench. Towels were requested twice and I was put on a list to receive them. The towels never came. There was no refrigerator so I used their ice maker to keep my medicine at a proper temperature in an insulated lunch bag. The following morning I noticed small roaches around the bag as it sat on the counter. The stairwell could use some cleaning as parts of it smelled of urine. The heater didn't warm the room when temperature fell so I just bundled up. It wouldn't be my choice to stay there again. But, as earlier stated, the staff was pleasant.
I do not have much to say about the room, other than it should not have been rented out yet. I was overwhelmed by the smell of fresh paint, and the air conditioner was on its last leg. I was in town to have an evaluation for a lung transplant. The poor A/C was struggling just to keep the room from being stuffy. On the third day of my stay it just could not keep up. Went to office to see if a fan was available, there was no fan. You can tell Motel 6 is trying to remodel and that is a good thing. The employees we encountered deserve a nice place to work. The night manager was apologetic for the A/C had it replaced first thing Friday morning. The maintenance man was quick and efficient and pretty much everyone smiled. Motel 6 should be very proud of the team they have at this location. Thanks for letting me ramble on.
Most important, NOT SAFE. People out in parking lot and sometimes around room's door all hours of the night. The room unfortunately was filthy. Stinky oder and grease all over the table, night stand and remote. Bathroom floor had crust, fecal matter still in toilet from the previous guests. Some of the lights didn't work nor did the heating/cooling system. Everything I needed was broken. Customer service wasn't so great when checking in and when checking out, they told me within a couple days, I'd be reimbursed which hasn't happen and it's been a week. I spent a little under $72. Unforgettable bad experience all around.
Zero stars if I could!!! From the beginning it was sketchy. When we pulled up to the hotel they had many sketchy people outside. We still went to check in for our reservation. They gave a room in the back of the hotel where there was no parking available because you could only park in the front. So this is the first time we changes our room. We went from 231 to 228. We get our new room 228 in the front and I go to use the restroom and it has multiple roaches in it so I immediately grabbed my bags and and left. I went downstairs to management and they did not seemed surprised and advertised like that was a first time problem. So we switch rooms unpack after getting a look around and not seeing any roaches, we left. We go out for a while and come back with food and immediately roaches came out. Within the span of 20 minutes or less we saw 3 to 4 more roaches before we decided we weren't gonna stick around to see anymore. Also some rooms don't have a microwave or refrigerator and the elevator is broken. The only good thing is that the first lady that was on shift was really nice.
DONT STAY HERE! The worst experience of my life, I had never had this bad moment before on motel6, I know that’s not a fancy motel but usually was fair price vs place, THIS IS NOT! First room 124 AC made noise then request a change, room 136 smell like an ashtray, terrible, tried to ignore it BUT THEN FOUND ROACHES ON THE BED… that was enough. Initially there weren’t towels available, the surrounding doesn’t feel safe. Asked for a refund and the front desk lady was helpful Night Shift
I guess u get what u pay for. Room was really dirty. Roaches. And even a foot print on the bed sheets, the sheets smelled like body odor!! Floors where filthy. Piles of dirt and grime and towels where ROUGH. The area was questionable and didn't feel safe. Wanted out asap.Rooms: 1/5
This place is awful!!!! Shower doesn't work or drain properly. The room was so humid inside that the sheets were damp. Room smelt like an ashtray and the air coming from the AC smelled of mold or mildew. The location was exactly what I was looking for due to me being a cancer patient and staying close to MD Anderson was a priority. Went to the front desk to ask about the foul smell coming from the AC and she said she didn't know why it would smell like that. I asked about air freshener and she said they didn't have any. Couldn't walk outside without the smell of marijuana almost knocking me over. I was on the bottom floor and people were throwing liquids over the rails from the 2nd and 3rd floors. Awful experience!!!!!!!!
DO NOT STAY HERE! Should be no stars!This hotel was the worse motel 6 we had ever stayed at. I know it’s cheap I get that but it still needs to be kept up. The ac/heater did not work. There was bugs in the tub and on the wallshave pictures. The shower never got hot. I had left a portable charger plugged in I called the front desk and the ladyDeepa said yes we have it I said I would be by after the Texans game. When I went “Deepa” who claimed she was the manager said her housekeepers did not turn in anything in but yet she said they had it and I KNOW that I left it there by the sink plugged in. She didn’t have her housekeepers numbers or know how to get ahold of them to see who cleaned that room or where they had put my stuff. Make that make sense how are you the manager but don’t know your workers contact information. She wouldn’t let me check the room. She made the comment of we wouldn’t steal anything here why would you make that commentguilty. Worse hotel. Needs new management or corporate to go in and do a walk through.
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