Neroli Salon & Spa

Well what was an amazing day turned out to be nothing but a fake. Had an ultimate Spa and Salon day only to have a horrible haircut and color outcome. The moment while there it was all glitz and glam until your home and realize how overly priced their “talent” was. Scheduled a full head of highlights and was never told I was charged the same price for a half set until at home and had to call for being overcharged.. said that their was “toner” that had to be used. That’s their job and the price was set before even touched my hair so how would they know that would be the reason why? ... Fake. Not to mention it was never negotiated that I would be given a half vs. a full head of highlights. & the cut was the exact same when I came in.
1 7 years ago (09-04-2018)

Mother of my child was treated to a salon and spa experience only to have the most created stress I have ever seen her go through. The highlight and cut was over charged at nearly 200 dollars for hair that looked the same prior to her visit. She left her review as well and the manager stated they would call with a resolution and after failing to do so after a week, she had called to follow up. Only to be told by Richard the head of guest services that there was nothing that could be done. Well as my fiance said they are FAKE. DO NOT USE NEROLI. Would not recommend any one to use their services.
1 7 years ago (24-04-2018)

I had a gift card to this place. I went for a gel mani/pedi. Their color selection was so limited that I ended up having to choose colors that I didn't really want. (I wanted bright colors, and they didn't have ANY!) Then my husband and I went here for a spray tan. (Between the spray tans and tip, it cost us almost $100). The woman who sprayed us was very nice and professional, but the spray tan didn't work! Very light tan in color, and even after waiting overnight to shower, most of it came off. (I've been to a place where a machine sprays me and it was so much better than this!). Therefore, I found Neroli to be disappointing and overpriced.
2 7 years ago (14-05-2018)

Had an elemental massage here for 50 mins. I walked out feeling like I was barely touched. I discussed my area of focus beforehand but the masseuse did not focus on that area at all. The place is clean and the staff is nice but for the amount of money I paid I would’ve preferred a better massage. There were parts of my body that didn’t even get massaged but was included in my package that I paid for.
2 7 years ago (01-03-2018)

No, you can get better service with friendly staff somewhere else!
1 7 years ago (07-05-2018)