Oakley

Staff is always friendly and helpful. Good selection of glasses and shirts.

Great experience Staff and manager very helpful

Hannah the Oakley employee was so helpful, welcoming and so patient with me. This is my second time this year purchasing from the VG location. Each time the employees I have encountered have been so kind and helpful. Thank you!!

The customer service was great, both staff really helped us today with our purchase process. Yes I could have just ordered online but I still enjoy seeing r The physical products before making a final decision.

I love their product and the staff is amazing

Absolutely rude staff. Customer service was horrible. I went looking to get lenses for my Holbrook frames, and at no point was I greeted, approached, or talked to. I was ignored. I even went so far as to try on different frames and still was not approached. Will never shop or buy from this location again. Staff will also talk down to and degrade you as they did my family and I.

Bad customer service. Came in to exchange a Christmas gift. Although I didn’t have the receipt I had the box and all the necessary tags. The girl immediately took the glasses from the box and started cleaning them asking for a receipt. Than after scanning the tag she asked which one I wanted. Then said she didn’t have the one I request and that I couldn’t exchange it for anything else in the store and that I should call customer service. Why ? I have exchanged things before without receipt and her atitude from the beginning was showing how she didn’t want to help.No idea why. Just bad customer service.

Great experience. Kirstin was helpful and very knowledgeable with the various frame styles and lens types. Store has a large variety of supply ranging from shirts, sweatshirts, hats, backpacks and some shoes and boots.

Excellent customer service, friendly staff and very helping with looking for the right pair of sunglasses, enjoyable time browsing/purchasing from this store will come back for further purchases and recommend friends to go to location as well

I was in a week ago to look at a pair of glasses, went back today and they remembered my name and what glasses I was looking at. Exceptional service from the moment I walked in. I will go back to this store for everything I need from Oakley from now on. Highly recommend the store at Victoria Gardens in Rancho Cucamonga.