Ophthalmic Consultants of Connecticut: Dr. Robert J. Noecker

We recently started seeing Dr. Noecker for my mother's glaucoma and light sensitivity issues. He was referred to us by her optometrist as we were not getting anywhere with her former specialist. Dr. Noecker quickly assessed the situation and came up with a reasonable solution. Three relatively minor surgeries later, we are making progress and have totally eliminated the use of pressure reducing drops that were making her eyes very sensitive to light. While she is not out of the woods yet, there is definitely progress where we had been given no hope. Because of her age and the criticality of her vision loss, we have been seen in every one of Dr. Noecker's offices, East Haven, Fairfield, Norwalk and Meriden on a frequent basis. In each one, the staff has been more than wonderful, kind and patient and all sorts of scheduling accomodations have been made. I can't tell you how pleased I am with this practice, with Dr. Noecker and with the progress mom is making.

Today was my second visit, and I was quite annoyed by the wait. It took the good doctor an hour to see me. Mind you, I was on time. I actually arrived sooner, so my wait time was longer than an hour. Prior to visiting Dr. Noecker, I researched, I made a conscious decision to see him. I wanted better care for my eyes, I wanted a specialist, and Instead, I was seen by a “factory style” doctor. IMHO the patients were treated like cattle, one by one we were being whisked into his office. He was so overbooked it was utterly ridiculous. This had nothing to do with the pandemic issues, and how protocol is these days. He had a full staff. He honestly had too many patients for one doctor to see. I will seriously reconsider whether I’m going to continue to see him. 1 hour wait, that’s absurd.