P R Family Medicine

Staff was friendly, the office is efficient, on-site lab for blood draws is convenient.
5 7 years ago (08-03-2018)

Dr. Papoi was very unprofessional and aggressive banging his finger on his desk and yelling loud stating he was Ex military to intimidate me. LoL He does not listening to his patient instead he likes to read his charts. His front office personnel are lacking skills to keep track of correct information. This place is below satisfaction and I would not recommend this place to anyone.
1 7 years ago (02-09-2017)

As a local Psychologist I have referred to this practice many times. The providers are outstanding clinicians who care about their patients. Everyone who has gone there has been very happy.
5 8 years ago (10-04-2017)

Justin Pentifallo, I had the same experience. Dr. Zaft is a very nice doctor. The staff is horrible. I paid my bill 90 days late. It was because they insisted I pay the copay. We have a flex spending account so we don't pay copay until we hit our deductible, which had not happened yet. The staff was nasty with me and insisted I pay it. Well, it led to problems with what we owed when it got to the insurance company. It took about 8 weeks to clear it up, and I then called to pay the bill. It's a different group that does the billing, and they warned me that I may be "fired" as a patient for being late. Fast forward 4 YEARS when I decided I needed to see my PCP on a yearly basis instead of just when I'm sick. I called to set up the appointment and the staff rudely told me I was fired for an outstanding bill. I told them I payed it, and the woman agreed that I did, but because it was 60-90 days after the appointment (which was 4 years ago) she told me "you can find someone else to be your doctor." Those were exact words. I will never deal with this staff again. They are nasty.
1 8 years ago (26-01-2017)

Been a patient of this practice for many, many years. On-site lab is a great idea.
5 8 years ago (06-04-2017)