Papillon Cycles

I appreciate the help I've received at Papillon. The staff is very knowledgeable, and they've always been able to repair or replace parts on my vintage bike at reasonable prices. I highly recommend if you're looking for a bike shop in the area.

I've been coming here now for 3 years. Always excellent work whether tune-up, or a one-time problem, or advice on biking. No hard sell unlike some of the corporate chain bike shops. Willing to do what is needed to get you on the road in a way that suits your biking needs.

Highly recommend! I brought in my 4-year old Fuji road bike for a tune-up and they must have done some magic because it rides smoother than even when I got it brand new. Thank you for the amazing service!

These folks are fantastic. Quick, responsive, excellent work. Can’t speak highly enough about their customer service and technical expertise.

I live down the street so perhaps I’m geographically biased and this is my go-to bike shop. It helps that I can walk my bikes there, but I feel lucky and privileged to have these guys mere blocks away. I’ve been cycling for over a decade and got into doing my own work a few years ago, but when I need tools and experience I don’t have this is where I go. When it comes to repairs and maintenance, I don’t think you can find better prices or more honest, up-front service in Arlington. Anyone with a bike built before 2000 I would recommend you bring it here if you need anything done.

I went in to discuss a bike I wanted to purchase and the shop talked me out of buying it after listening to what I was looking for in a bike. Then, they fixed up my current bike which I’d been looking to replace, found me a better rear rack, and helped adjust all of the problem spots. It is now a joy to ride and although this isn’t the closest shop to me, I’ll be bringing my bikes here from now on.

The staff and management of this bike shop are exceptionally attentive and skilled. Very good service at a very reasonable price. Their advice on my many bikes has saved me hundreds of dollars and time. I will not go to any other bike shop anywhere. Papillon Cycles beats all the overpriced shops hands down - service, quality, attention to detail - six stars!!!

Jeff was super helpful. Answered all my questions and gave me a great deal on a used Trek. Shop has a friendly atmosphere. I was able to trade in my old bike.

My favorite bike shop in NOVA. My friend recommended this place last year when I was looking to by my first hybrid bike. They walked me through options, and i test drove quite a few. I ended up buying Giant Roam and the bike is good as new after an year and half. I serviced the bike once free first year service and the bike was even better. When i had an issue with my rear brake and took the bike in, they found out the issue is pretty simple I tightened the hydraulic cable too much when installing a kick stand, duh and didn’t charge anything for it. I will certainly recommend this place for your first, second and tenth bike purchase :- i have been shopping around bike shops in NOVA and DC and this shop gave me the best experience on every visit.

My wife and I bought our first bikes from Papillon 28 years ago. We just bought our second pair of bikes from them last week. It was one of the most enjoyable shopping experiences we've ever had. Bailey, his wife I believe whose name I don't remember, Kurt, John and Rebecca have all taken care of us over additional visits throughout the week as we came in to add bits and bobs to the bikes. This is one of those places where no question is too complicated or too stupid to be asked. They are patient, friendly, fun to talk to and the lack of any sales pressure is refreshing. Service is lightning fast considering how busy it gets in there. If they don't have something - a helmet I wanted, panniers I "needed" etc. it is ordered on the spot. Two teams ordered last Saturday came in the following Thursday. Just a great great place. It's easy to see why they've stayed in business for over thirty years.